General Manager, Residential Home Services

Sitreps; Florida; On-site; USD 180,000 - 220,000; Full time

Job summary

Space Coast, FL-based residential home services operator seeks a General Manager to own the P&L, lead the service and install teams, and drive growth in a market where HVAC is essential.

The role reports to platform leadership and requires a proven record of owning results, hiring and coaching frontline crews, and delivering EBITDA-style improvements. Salary ranges from $180k to $220k base plus bonus and long-term incentives.

Qualifications

• Owns a P&L or equivalent operation results.
• Leads frontline teams including crews, technicians, or operators.
• Shows a bias to action and an ownership mentality over reporting activity.
• Reads and analyzes P&L statements to identify leaks and fix them.

Responsibilities

• Own full P&L: revenue, gross margin, EBITDA and growth targets.
• Direct service and install model operations: bookings, dispatch, productivity, ticket size, close rate, and memberships.
• Lead service and install managers, dispatchers, CSRs, and field technicians: hire, coach, and raise bar.
• Recruit and retain technicians; manage pay structures in a competitive Florida market.
• Deploy platform SOPs and ensure adoption across the team.
• Oversee licensing, permitting, safety, and fleet across the area.
• Forecast, budget, and review performance with platform leadership.

Skills

P&L ownership

Frontline leadership

Operational excellence

Financial fluency

Job description

General Manager, Residential Home Services

Space Coast, FL

General Manager, Residential Home Services

Compensation: $180,000 to $220,000 base + bonus + long-term incentive

Type: Full time

Confidential search: the company is disclosed to qualified candidates after a mutual NDA.

About the Client

An established residential air conditioning and plumbing brand serving homeowners across Florida's Space Coast. The business is part of a national, private equity-backed home-services platform that brings shared services, proven playbooks, and capital to grow.

About the Role

We are hiring a General Manager to run the business. The seat owns the P&L, the leadership team, and the trajectory of the brand in a market where air conditioning is not optional and growth is steady.

This is an operator's seat. The platform brings the playbooks and the backing. The brand needs a leader who takes ownership of the number, sets the operating standard, holds the team to it, and drives growth.

Industry background is not required. We care about whether you have owned results and led people who do hard, physical work.

Responsibilities

• Full P&L: revenue, gross margin, EBITDA, and growth targets.
• The service and install model: call booking, dispatch efficiency, technician productivity, average ticket, close rate, callbacks, and membership growth.
• Leadership of service and install managers, dispatchers, CSRs, and field technicians: hiring, coaching, and holding the bar.
• Technician recruiting, retention, and pay structure in a competitive Florida labor market.
• Installing the platform playbook: deploying proven SOPs and confirming adoption rather than assuming it.
• Licensing, permitting, safety, and fleet across the service area.
• Forecasting, budgeting, and performance reviews with platform leadership.

Requirements

Must-Haves

• A track record of owning a P&L or running an operation where you were measured on the result, in any industry.
• Leadership of frontline teams. You have led crews, technicians, or operators and earned their trust.
• A self-directed operator's instinct. You find the answer, install it, and verify it worked.
• Financial fluency: you can read the P&L, find the leak, and close it.
• A bias to action and an ownership mentality over reporting activity.
• Based in or willing to relocate to the Space Coast.

Nice-to-Haves

• Multi-site or general management experience in home services, field services, or another service business.
• Prior military leadership followed by civilian operating experience.

$180,000 to $220,000 base salary, plus an annual bonus and a long-term incentive.