General Manager / Production Manager

Restoration Roofing NOVA; Fairfax (VA); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Quarterly KPI bonus

Vehicle Allowance or company vehicle

Long-term equity participation

Job summary

Restoration Roofing NOVA is seeking an experienced Operations Manager to lead residential roofing and insurance restoration production in Northern Virginia. You will own daily operations, scheduling, crews, and vendor management to deliver projects on time and within budget.

The role requires 5+ years of roofing operations management, residential roofing experience, and the ability to scale operations. Strong leadership and CRM proficiency with AccuLynx or JobNimbus are essential for success.

Qualifications

• 5+ years in roofing operations management.
• Residential roofing experience.
• Insurance restoration experience preferred.
• 4 crew, subcontractor, and vendor management experience.
• Proven ability to scale operations.
• Strong leadership, organizational, and accountability skills.
• CRM fluency with tools like AccuLynx or JobNimbus.
• Strong grasp of production scheduling and gross margin management.

Responsibilities

• Oversee daily roofing and restoration operations.
• Manage production scheduling, workflow, crews, subcontractors, and vendors.
• Deliver every job on time and within budget.
• Monitor project profitability and operational efficiency.
• Maintain production quality standards and conduct quality control inspections.
• Support insurance restoration processes and resolve escalated customer concerns.
• Recruit and retain high-quality crews and employees.
• Build scalable operating systems, accountability, and reporting.

Skills

Roofing ops management

CRM fluency

Leadership

Scheduling

Team management

Tools

AccuLynx

JobNimbus

Job description

[phone] | VA 2705-123456 | 24/7 Emergency Service | Serving Ashburn & Northern Virginia | Family Owned & Operated

Build the Northern Virginia engine

Own the operating rhythm for residential and insurance restoration production across the DMV.

AREA 02

Protect margin and speed

Manage scheduling, cycle time, sales accountability, job profitability, gross margin, callbacks, and quality control.

AREA 03

Lead crews that want to stay

Recruit, retain, and coach crews, subcontractors, vendors, and future internal leaders.

AREA 04

Make customers feel handled

Resolve escalations, support insurance restoration, and keep the homeowner experience tight.

Residential roofing Insurance restoration Crew leadership Gross margin control

Operating mandate

02 / Mandate

Residential roofing Owned

Insurance restoration Protect

Crew leadership Lead

Gross margin control Build

Everything the client packet called out.

Senior leadership over production management, operational execution, sales accountability, crew and vendor management, customer experience, margin protection, recruiting, and team development.

• 01 Production management
• 02 Operational execution
• 06 Gross margin protection
• 07 Recruiting and team development

The targets are clear.

The upside is tied to the levers great operators already care about: speed, quality, margin, retention, and homeowner satisfaction.

Gross profit margin 38-45%

Production cycle time Under 14 days

Customer rating 4.8+

Crew retention 90%+

Revenue growth +15% QoQ

What you will own. Who fits here.

The work itemized, alongside the operator profile that ships it.

• 01 Oversee daily roofing and restoration operations
• 02 Manage production scheduling, workflow, crews, subcontractors, and vendors
• 03 Deliver every job on time and within budget
• 04 Monitor project profitability and operational efficiency
• 05 Maintain production quality standards and conduct quality control inspections
• 06 Support insurance restoration processes and resolve escalated customer concerns
• 07 Recruit and retain high-quality crews and employees
• 08 Build scalable operating systems, accountability, and reporting

Who fits here

05 / Profile

• 01 5+ years in roofing operations management
• 02 Residential roofing experience
• 03 Insurance restoration experience preferred
• 4 Crew, subcontractor, and vendor management experience
• 05 Proven ability to scale operations
• 06 Strong leadership, organizational, and accountability skills
• 07 CRM fluency with tools like AccuLynx or JobNimbus
• 08 Strong grasp of production scheduling and gross margin management

Built for an operator who likes pressure and standards.

Lead from the front, move with urgency, understand roofing production deeply, and protect profitability while building a team that can scale.

TRAIT 01

Operates with urgency

TRAIT 02

Understands roofing production deeply

TRAIT 03

Can build scalable systems

TRAIT 04

Thrives under pressure

TRAIT 05

Protects profitability

TRAIT 06

Holds teams accountable

TRAIT 07

Leads from the front

TRAIT 08

Is obsessed with operational excellence

Leadership upside with real performance math.

A senior base, KPI-tied quarterly bonus, profit share potential, and long-term equity conversation for the right operator.

Compensation structure

07 / Package

Quarterly KPI bonus $5,000-$20,000

Vehicle Allowance or company vehicle

Long-term upside Potential future equity participation

Construction leadership demand is moving in the right direction.

Outside market indicators that frame the kind of operations leadership experience this seat builds. Not promises about this role.

You may already be doing this work under another title.

Reference set for operators, recruiters, and inbound referrers. Adjacent backgrounds welcome.

• 01 Roofing Operations Manager
• 02 Branch Manager
• 03 Production Manager
• 04 General Manager
• 05 Regional Operations Manager
• 06 Restoration Operations Director

Preferred backgrounds

09 / 02

• 01 Residential roofing
• 02 Insurance restoration
• 03 Exterior remodeling
• 04 Storm restoration operations

Target markets

09 / 03

• 01 Northern Virginia
• 02 Maryland
• 04 Mid-Atlantic roofing companies