General Manager / Production Manager

Restoration Roofing NOVA; Ashburn (VA); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Vehicle allowance

Long-term equity potential

Quarterly KPI bonus

Job summary

Restoration Roofing NOVA seeks an experienced Roofing Operations Manager to oversee daily roofing and restoration operations across the Northern Virginia area. You will manage scheduling, crews, subcontractors, and vendors while ensuring on-time delivery and budget adherence.

The role emphasizes leadership, accountability, and driving gross margin through rigorous production controls, QA inspections, and customer-focused processes.

Qualifications

• 5+ years in roofing operations management
• Residential roofing experience
• Insurance restoration experience preferred
• Crew, subcontractor, and vendor management experience
• Proven ability to scale operations
• Strong leadership, organizational, and accountability skills
• CRM fluency with tools like AccuLynx or JobNimbus
• Strong grasp of production scheduling and gross margin management

Responsibilities

• Oversee daily roofing and restoration operations
• Manage production scheduling, workflow, crews, subcontractors, and vendors
• Deliver every job on time and within budget
• Monitor project profitability and operational efficiency
• Maintain production quality standards and conduct quality control inspections
• Support insurance restoration processes and resolve escalated customer concerns
• Recruit and retain high-quality crews and employees
• Build scalable operating systems, accountability, and reporting

Skills

Leadership

Accountability

Urgency

Operational discipline

Tools

AccuLynx

JobNimbus

Job description

[phone] | VA 2705-123456 | 24/7 Emergency Service | Serving Ashburn & Northern Virginia | Family Owned & Operated

Build the Northern Virginia engine

Own the operating rhythm for residential and insurance restoration production across the DMV.

AREA 02

Protect margin and speed

Manage scheduling, cycle time, sales accountability, job profitability, gross margin, callbacks, and quality control.

AREA 03

Lead crews that want to stay

Recruit, retain, and coach crews, subcontractors, vendors, and future internal leaders.

AREA 04

Make customers feel handled

Resolve escalations, support insurance restoration, and keep the homeowner experience tight.

Residential roofing Insurance restoration Crew leadership Gross margin control

Operating mandate

02 / Mandate

Residential roofing Owned

Insurance restoration Protect

Crew leadership Lead

Gross margin control Build

Everything the client packet called out.

Senior leadership over production management, operational execution, sales accountability, crew and vendor management, customer experience, margin protection, recruiting, and team development.

• 01 Production management
• 02 Operational execution
• 06 Gross margin protection
• 07 Recruiting and team development

The targets are clear.

The upside is tied to the levers great operators already care about: speed, quality, margin, retention, and homeowner satisfaction.

Gross profit margin 38-45%

Production cycle time Under 14 days

Customer rating 4.8+

Crew retention 90%+

Revenue growth +15% QoQ

What you will own. Who fits here.

The work itemized, alongside the operator profile that ships it.

• 01 Oversee daily roofing and restoration operations
• 02 Manage production scheduling, workflow, crews, subcontractors, and vendors
• 03 Deliver every job on time and within budget
• 04 Monitor project profitability and operational efficiency
• 05 Maintain production quality standards and conduct quality control inspections
• 06 Support insurance restoration processes and resolve escalated customer concerns
• 07 Recruit and retain high-quality crews and employees
• 08 Build scalable operating systems, accountability, and reporting

Who fits here

05 / Profile

• 01 5+ years in roofing operations management
• 02 Residential roofing experience
• 03 Insurance restoration experience preferred
• 04 Crew, subcontractor, and vendor management experience
• 05 Proven ability to scale operations
• 06 Strong leadership, organizational, and accountability skills
• 07 CRM fluency with tools like AccuLynx or JobNimbus
• 08 Strong grasp of production scheduling and gross margin management

Built for an operator who likes pressure and standards.

Lead from the front, move with urgency, understand roofing production deeply, and protect profitability while building a team that can scale.

• TRAIT 01: Operates with urgency
• TRAIT 02: Understands roofing production deeply
• TRAIT 03: Can build scalable systems
• TRAIT 04: Thrives under pressure
• TRAIT 05: Protects profitability
• TRAIT 06: Holds teams accountable
• TRAIT 07: Leads from the front
• TRAIT 08: Is obsessed with operational excellence

Leadership upside with real performance math.

A senior base, KPI-tied quarterly bonus, profit share potential, and long-term equity conversation for the right operator.

Compensation structure

07 / Package

• Quarterly KPI bonus $5,000-$20,000
• Vehicle Allowance or company vehicle
• Long-term upside Potential future equity participation

Construction leadership demand is moving in the right direction.

Outside market indicators that frame the kind of operations leadership experience this seat builds. Not promises about this role.

You may already be doing this work under another title.

Reference set for operators, recruiters, and inbound referrers. Adjacent backgrounds welcome.

• 01 Roofing Operations Manager
• 02 Branch Manager
• 03 Production Manager
• 04 General Manager
• 05 Regional Operations Manager
• 06 Restoration Operations Director

Preferred backgrounds

09 / 02

• 01 Residential roofing
• 02 Insurance restoration
• 03 Exterior remodeling
• 04 Storm restoration operations

Target markets

09 / 03

• 01 Northern Virginia
• 02 Maryland
• 04 Mid-Atlantic roofing companies