General Manager - People-First Hospitality Leader

Convive Brands; California; On-site; USD 70,000 - 82,000; Full time

Benefits offered by this job

Real work-life balance - daytime hours

Medical, dental, and vision benefits

PTO starting at 3 weeks

401k with company match

Life insurance

Commuter benefits

Pet insurance

Team member discounts at all ourbrands

Job summary

Convive Brands is seeking a General Manager for its California portfolio to lead with a focus on people, hospitality, and business performance. You will set the tone, coach the team on the floor, and drive guest satisfaction across all service moments.

You will own guest experience, team development, operational execution, and financial results, building a high-performing, accountable culture while optimizing labor, costs, and inventory for sustainable growth.

Qualifications

• 2+ years of GM experience in a full-service restaurant or hospitality group.
• We welcome experience of assistant GMs stepping into a GM role.
• Passion for hospitality with energy, empathy, accountability and vision.
• Track record of building strong restaurant cultures and motivating teams.
• Proven ability to recruit, develop, coach and retain top performers.
• P&L ownership with forecasting, labor, COGS and inventory experience.
• Leadership that blends on-floor presence with strategic thinking.
• Must stand for long periods and lift up to 50 lbs.
• NYC Food Handlers License required; Spanish/French/Arabic a plus.

Responsibilities

• Lead from the floor during service, coaching the team in real time.
• Own the guest experience, resolve concerns with empathy and urgency.
• Build and develop a high-performing team through recruiting and onboarding.
• Create a culture of accountability, recognition, and hospitality.
• Oversee operations across opening, service and closing with high standards.
• Maintain food safety, quality and cleanliness standards.
• Own restaurant financial performance using P&L and sales trends.
• Manage food costs, inventory, and waste; address variances.
• Forecast business needs with leadership and translate goals into actions.
• Balance immediate needs with long-term team development and business health.

Skills

People management

Hospitality

P&L ownership

Forecasting

Team development

Operational leadership

Job description

Convive Brands is seeking a General Manager for its California portfolio to lead with a focus on people, hospitality, and business performance. You will set the tone, coach the team on the floor, and drive guest satisfaction across all service moments.

You will own guest experience, team development, operational execution, and financial results, building a high-performing, accountable culture while optimizing labor, costs, and inventory for sustainable growth.