General Manager of Concessions

Compass Group USA; Ames (IA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Levy, part of Compass Group USA, is seeking a concessions operations leader to oversee all concessions activities at our events and venues. You will recruit and train staff, ensure POS and production sheets are followed, and maintain high guest satisfaction during events.

The role requires 5+ years in F&B operations, a hospitality degree is preferred, and you must be available for evenings and weekends based on event schedules.

Qualifications

• 5+ years of experience in a food and beverage operational position.
• Bachelor's degree in hospitality management is preferred.
• High level of computer literacy.
• Passion for hospitality, food, and retail.
• Excellent interpersonal and stakeholder management skills.
• Able to work evenings and weekends, as dictated by event schedule.

Responsibilities

• Overseeing all aspects of concessions operations.
• Ensuring the recruitment and training of team members in our standards and procedures.
• Driving engagement within the concessions department.
• Ensuring point of sale updates and regular maintenance checks are completed.
• Implementing concessions Production Sheet to ensure accurate production and minimal wastage.
• Ensuring regular maintenance, cleaning and inspection of all concessions areas and equipment.
• Oversee service standards during events to ensure a high level of the guest experience.

Skills

Interpersonal skills

Stakeholder management

Computer literacy

Education

Bachelor's degree in hospitality management

Tools

POS systems

Job description

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Other Forms of Compensation: End of Year Bonus

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Job Summary:

Key Responsibilities:

• Overseeing all aspects of concessions operations
• Ensuring the recruitment and training of team members in our standards and procedures
• Driving engagement within the concessions department
• Ensuring point of sale updates and regular maintenance checks are completed
• Implementing concessions Production Sheet to ensure accurate production and minimal wastage
• Ensuring regular maintenance, cleaning and inspection of all concessions areas and equipment
• Oversee service standards during events to ensure a high level of the guest experience

Preferred Qualifications:

• 5+ years of experience in a food and beverage operational position
• Bachelor's degree in hospitality management is preferred
• High level of computer literacy
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills
• Able to work evenings and weekends, as dictated by event schedule

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.