Concessions Manager

Compass Group USA; Richmond (VA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Levy at CarMax Park in Richmond seeks a Concessions Manager to lead concessions operations and hourly teams, delivering welcoming service and quality food and beverage experiences for every guest.

You will oversee event readiness, staffing, inventory, POS processes, cash controls, safety, and responsible alcohol service while partnering across departments to raise operational performance.

Qualifications

• 2+ years in food and beverage operations.
• Bachelor’s degree in hospitality management or related field preferred.
• Experience with POS systems and cash controls.
• Knowledge of inventory management and loss prevention.

Responsibilities

• Lead concessions operations to deliver a high-quality guest experience.
• Ensure locations are set, stocked, staffed, and ready for each event.
• Supervise, train, and schedule team members.
• Conduct pre-shift meetings and provide direction during events.
• Oversee inventory, requisitions, cash controls, and POS procedures.
• Manage food and beverage production to minimize waste.
• Ensure responsible alcohol service and safety compliance.
• Collaborate with culinary, purchasing, premium, and other departments.
• Address guest concerns and support operational requirements.
• Coach team members and develop future leaders.

Skills

Food & Beverage operations

Team supervision

Customer service

Inventory management

Safety & compliance

Alcohol service knowledge

Education

Bachelor’s degree in hospitality management or related field

Tools

POS systems

Job description

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This role is located at CarMax Park the home of Minor League Baseball Team: The Richmond's Flying Squirrels!

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Lead the action behind an unforgettable event-day experience.As a Concessions Manager, you will lead concessions operations and hourly team members to deliver welcoming service and quality food and beverage experiences for every guest. You will oversee event readiness, staffing, inventory, point-of-sale processes, cash controls, safety, and responsible alcohol service while partnering across departments to continuously improve operational performance.

Qualifications

• 2+ years of experience in food and beverage operations
• Bachelor’s degree in hospitality management or a related field preferred
• Proficiency with computers and standard business applications
• Experience with point-of-sale systems and related operational processes
• Knowledge of inventory management, cash controls, and loss-prevention procedures
• Knowledge of food and beverage safety and responsible alcohol service requirements

Key Responsibilities

• Leads concessions operations to ensure efficient service and a high-quality guest experience.
• Ensures concessions locations are properly set, stocked, staffed, and ready for each event.
• Supervises, trains, schedules, and develops team members in accordance with Levy standards.
• Conducts pre-shift meetings and provides direction to team members throughout events.
• Oversees inventory, product transfers, requisitions, cash controls, and point-of-sale procedures.
• Manages food and beverage production levels to minimize waste and support operational goals.
• Ensures compliance with responsible alcohol service, payment card, safety, sanitation, and loss-prevention procedures.
• Partners with culinary, purchasing, premium, and other departments to support successful event execution.
• Addresses guest concerns and operational issues to maintain service standards.
• Supports inventory counts, payroll processes, event reporting, and other operational requirements.
• Coaches team members and supports the development of future leaders.
• Supports other departments and properties as required by business needs.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.