DIRECTOR OF CONCESSIONS-CRYPTO.COM ARENA

Compass Group USA; Los Angeles (CA); Presencial; USD 150.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Descripción de la vacante

Levy is seeking a Director of Concessions for the Crypto.com Arena to lead all concession operations, drive guest satisfaction, and optimize profitability. You will oversee staffing, menus, vendor relations, and a high-performing team to deliver Levy's standard of excellence at a premier sports and entertainment venue.

This role requires strategic planning, strong financial acumen, compliance with health and safety regulations, and the ability to manage events and game days at scale.

Formación

• Bachelor’s degree in hospitality, business administration, or related field.
• Minimum 5 years of leadership experience in concessions or high-volume food & beverage operations.
• Strong financial acumen with expertise in cost control and budgeting.
• Knowledge of health, safety, and sanitation regulations.
• Proficiency in POS systems and concession management software.

Responsabilidades

• Oversee daily concessions operations, including staffing, inventory, and equipment maintenance
• Develop and implement concession menus that balance quality, efficiency, and profitability
• Manage and mentor supervisory staff to ensure operational excellence
• Monitor sales, labor, and cost metrics to meet budget targets
• Ensure compliance with all health and safety regulations
• Collaborate with event operations to meet the needs of each event or game day

Conocimientos

Leadership experience

Financial acumen

Strategic planning

Educación

Bachelor's degree in hospitality or related field

Herramientas

POS systems

Concession management software

Descripción del empleo

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DIRECTOR OF CONCESSIONS-CRYPTO.COM ARENA

Other Forms of Compensation:

Pay Grade:15

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Lead and elevate the concessions experience at one of the most iconic sports and entertainment venues in the world! As Director of Concessions, you will oversee all aspects of concession operations, ensuring exceptional guest service, operational efficiency, and profitability. You will develop menus, manage vendor relationships, and lead a high-performing team to deliver consistent quality that reflects Levy’s commitment to excellence.

Key Responsibilities:

• Oversee daily concessions operations, including staffing, inventory, and equipment maintenance
• Develop and implement concession menus that balance quality, efficiency, and profitability
• Manage and mentor supervisory staff to ensure operational excellence
• Monitor sales, labor, and cost metrics to meet budget targets
• Ensure compliance with all health and safety regulations
• Collaborate with event operations to meet the needs of each event or game day

Job Requirements:

• Communicates company objectives
• Ensures that Levy quality standards are maintained at all times
• Ensures all security, safety and sanitation standards are in place
• Promotes a strong relationship with clients, guests, Levy and team members
• Provides strategic planning and long-range goal setting to provide constant improvements in guest service, product quality, financial performance and staff development
• Contacts clients under direction of sales team, planning appropriate food and beverage services for each group
• Liaisons with staff including: facility maintenance, HVAC, event utilities, event security, event coordinators, building services and other areas as needed to ensure efficient operational performance
• Ability to experience and evaluate services to Levy standards.
• Stamina to work 60 hours or more per week.
• Must be flexible with schedule, able to work different shifts.

Qualifications:

• Bachelor’s degree in hospitality, business administration, or related field
• Minimum 5 years of leadership experience in concessions or high-volume food & beverage operations
• Strong financial acumen with expertise in cost control and budgeting
• Knowledge of health, safety, and sanitation regulations
• Proficiency in POS systems and concession management software

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable acc accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsiblities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.