General Manager, Multi-Use Sports & Events Complex

ExplorUS; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Gateway Hospitality is seeking an experienced General Manager to lead Floyd Bennett Field in Brooklyn. The role combines sports programming, events, food & beverage, and guest experience in a fast-paced complex.

You will drive revenue growth, manage a diverse team, and oversee budgeting, safety, and operations to deliver exceptional service. A strong hospitality leader with strategic vision is essential.

Qualifications

• Bachelor's degree in Sports Management, Business Administration, Hospitality Management, or related field.
• 5-7+ years of leadership experience in sports facility management, recreation operations, hospitality, or event venue operations.

Responsibilities

• Lead the overall operation of a multi-sport and entertainment complex, including sports programming, facility operations, food & beverage, retail, events, guest services, and administration.
• Drive operational excellence by ensuring exceptional service, safety, quality, and financial performance across all departments.
• Recruit, coach, and develop department leaders while fostering a collaborative, high-performing team culture.
• Oversee budgeting, financial performance, labor management, and revenue growth across leagues, tournaments, events, rentals, concessions, and retail.
• Partner with corporate leadership to implement strategic initiatives, address operational opportunities, and continuously improve business performance.
• Build and maintain strong relationships with youth sports organizations, schools, clubs, and community partners to support programming and business growth.
• Maximize facility utilization through scheduling of leagues, tournaments, camps, and special events while delivering an outstanding guest experience.
• Ensure compliance with all safety, risk management, and regulatory requirements.

Skills

Leadership

Financial acumen

Communication

Analytical thinking

Problem solving

Operations management

Team development

Education

Sports Management

Tools

Microsoft Office

POS systems

Job description

Gateway Hospitality is seeking an experienced General Manager to lead Floyd Bennett Field in Brooklyn. The role combines sports programming, events, food & beverage, and guest experience in a fast-paced complex.

You will drive revenue growth, manage a diverse team, and oversee budgeting, safety, and operations to deliver exceptional service. A strong hospitality leader with strategic vision is essential.