General Manager, Multi-Site Apartment Communities

Equity Residential; Boston (MA); On-site; USD 117,000 - 137,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Paid vacation and company holidays

Team member housing discounts

Job summary

Vivmark Residential is seeking a General Manager for its apartment communities. You’ll be responsible for overall property operations, focusing on financial performance, resident satisfaction, and leading a high-performing team.

You’ll supervise leasing administration, maintenance, and support systems, forecast budgets, maximize income, reduce expenses, and coordinate marketing, pricing, and stakeholder communication to drive exceptional living experiences.

Qualifications

• 3 years of experience in residential or commercial property management.
• Customer service and sales experience.
• High School diploma or equivalent.
• Valid driver’s license and reliable transportation if the employee will operate a motorized vehicle.
• English communication skills (oral and written).
• Knowledge of apartment housing laws.

Responsibilities

• Accomplishing property goals by recruiting, training, and motivating a high-performing team.
• Leading community staff with regular meetings, performance monitoring, and career development guidance.
• Analyzing property operations, implementing policies for seamless integration, and ensuring operational excellence.
• Forecasting the community budget, making recommendations for income maximization and expense minimization.
• Supporting marketing, pricing efforts, and monitoring sales performance for goal achievement.
• Staying informed on community market conditions for strategic decision-making.
• Building connections with residents through community events and activities.

Skills

Property management

Customer service

Sales experience

English communication

Education

High School diploma or equivalent

Job description

Vivmark Residential is seeking a General Manager for its apartment communities. You’ll be responsible for overall property operations, focusing on financial performance, resident satisfaction, and leading a high-performing team.

You’ll supervise leasing administration, maintenance, and support systems, forecast budgets, maximize income, reduce expenses, and coordinate marketing, pricing, and stakeholder communication to drive exceptional living experiences.