General Manager - Mobility & Sales Operations

Mobility Works; Charlotte (NC); On-site; USD 78,000 - 130,000; Full time

Job summary

MobilityWorks in Charlotte, NC seeks a General Manager to execute the store operations playbook, drive revenue growth, and expand market presence. You will influence customer relationships, oversee sales and service performance, and align with company policies and procedures.

The role emphasizes leadership, staff coaching, and continuous improvement to deliver exceptional customer experiences and operations excellence.

Qualifications

• High school diploma or GED required.
• 2–3 years of sales management experience is essential.
• Exceptional customer service skills are mandatory.
• Proficiency in Microsoft Office and Salesforce preferred.

Responsibilities

• Supervise store operations including consumer and commercial sales and service operations.
• Provide reports and align messaging with Regional Sales and Service Managers.
• Forecast unit sales and gross profit levels.
• Collaborate with HR to recruit and retain staff.
• Support local market opportunities with localized marketing.

Skills

Sales management

Customer service

Independent work

Education

High school diploma or GED

Tools

Microsoft Office

Salesforce

Job description

MobilityWorks in Charlotte, NC seeks a General Manager to execute the store operations playbook, drive revenue growth, and expand market presence. You will influence customer relationships, oversee sales and service performance, and align with company policies and procedures.

The role emphasizes leadership, staff coaching, and continuous improvement to deliver exceptional customer experiences and operations excellence.