General Manager, Mobility Solutions & Service

Mobility Works; Charlotte, Northern (NC, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

MobilityWorks in Charlotte, NC, is seeking a General Manager to execute the store operations playbook and drive revenue, market expansion, and exceptional customer relationships. The role requires leading sales and service teams, aligning with Regional Managers, and upholding MobilityWorks standards.

You will supervise all facets of store operations, recruit and coach staff, forecast sales, and collaborate with partners to maintain customer satisfaction and operational excellence across

Qualifications

• 2-3 years of sales management experience.
• Exceptional customer service skills.
• Proficiency in Microsoft Office and technical aptitude.
• Ability to work independently.
• Experience with SalesForce preferred.

Responsibilities

• Supervise all facets of the store's operations, including consumer sales, commercial sales, and service operations.
• Identify local market opportunities and utilize corporate support to enhance business through localized marketing efforts.
• Recruit and retain qualified candidates to meet staffing requirements.
• Forecast unit sales and gross profit levels.
• Oversee service operations and technician efficiency.
• Foster customer relationships and ensure satisfaction across locations.

Skills

Customer service

Leadership

Sales management

Independent work

Communication

Education

High school diploma/GED

Tools

SalesForce

Microsoft Office

Job description

MobilityWorks in Charlotte, NC, is seeking a General Manager to execute the store operations playbook and drive revenue, market expansion, and exceptional customer relationships. The role requires leading sales and service teams, aligning with Regional Managers, and upholding MobilityWorks standards.

You will supervise all facets of store operations, recruit and coach staff, forecast sales, and collaborate with partners to maintain customer satisfaction and operational excellence across