General Manager - Location TBD

Workstream; Tempe (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) with 100% company match up to 4

Health insurance (medical, dental, and

Vision coverage

Job summary

Spinato’s is seeking a General Manager to lead both Front of House and Heart of House teams, ensuring exceptional guest experiences and a culture of kindness and growth.

You will oversee scheduling, hiring, training, payroll, inventory, and cost controls, while living Spinato’s values and coaching others to do the same. This role demands 50–55 hours, weekend coverage, and hands-on leadership in a collaborative, family-oriented environment.

Qualifications

• 3+ years of experience as a restaurant General Manager or 5+ years in Front of House or Back of House management.
• Strong understanding of FOH and BOH operations.
• Proficient in managing P&L statements, labor scheduling, and cost controls.
• Current ServSafe Certification or ability to obtain upon hire.

Responsibilities

• Oversee all FOH and HOH scheduling.
• Lead and participate in hiring and interviewing for all departments.
• Manage inventory, ordering, and receiving.
• Own all training, team development, and performance evaluations.
• Lead staff meetings and ensure communication flows effectively.
• Open and close the restaurant as needed, providing operational support.
• Complete payroll, inventory, VCD, and DSR reports.
• Monitor and improve food, labor, and operational costs.
• Provide direct leadership during service periods, setting the tone for exceptional guest experiences.
• Ensure proper cleaning and sanitation standards are maintained.
• Oversee alcohol compliance and cash handling procedures.
• Handle and resolve guest concerns in alignment with our hospitality standards.
• Ensure office organization and that all essential checklists/forms are printed and available.
• Support all accounting functions, including financial reporting, comps, and voids.

Skills

FOH operations

BOH operations

P&L management

Labor scheduling

ServSafe certification

leadership

communication

Job description

At Spinato’s, we exist to enhance the lives of others! We do this through exceptional food, heartfelt service, and a culture rooted in family, personal growth, community, andkindness. The General Manager plays a vital leadership role in bringing the Spinato’s Experience to life for both our guests and our team.

As the General Manager, you set the tone for what we call the Spinato’s Experience. You are responsible for leading both the Front of House and Heart of House teams with purpose and integrity. You live out our core values of family, kindness, personal growth, and community while developing others to do the same. Your leadership drives a culture of accountability, service, and support.

Key Responsibilities:

• Oversee all Front of House (FOH) and Heart of House (HOH) scheduling
• Lead and participate in hiring and interviewing for all departments
• Manage inventory, ordering, and receiving
• Own all training, team development, and performance evaluations
• Lead staff meetings and ensure communication flows effectively
• Open and close the restaurant as needed, providing operational support
• Complete payroll, inventory, VCD, and DSR reports
• Monitor and improve food, labor, and operational costs
• Provide direct leadership during service periods, setting the tone for exceptional guest experiences
• Ensure proper cleaning and sanitation standards are maintained
• Oversee alcohol compliance and cash handling procedures
• Handle and resolve guest concerns in alignment with our hospitality standards
• Ensure office organization and that all essential checklists/forms are printed and available
• Support all accounting functions, including financial reporting, comps, and voids

Qualifications and Skills:

• 3+ years of experience in a restaurant General Manager or 5+ years of Front of House or Back of House management experience
• Strong understanding of FOH and BOH operations
• Proficient in managing P&L statements, labor scheduling, and cost controls
• Current ServSafe Certification or ability to obtain upon hire
• Ability to lead under pressure with calm confidence
• Excellent interpersonal, organizational, and decision-making skills
• Strong communication and conflict resolution abilities
• Willingness to work 50–55 hours per week, including evenings and weekends
• Ability to lift up to 50 lbs and stand for extended periods
• A passion for developing people and creating a culture of kindness and growth

Management Benefits:

• Paid Time Off, Paid Holidays, and Paid Volunteer Time Off
• 401(k) with 100% company match up to 4% (after 1 year of service)
• 100% paid health insurance for medical,dental, and vision
• Annual Employee Reimbursement (up to $750 after 1 year)
• Bonus Program - Up to 30% of salary depending on key performance metrics
• Casual, values-driven work environment
• 12-week on-the-job training program to set you up for success

This role isn’t just about running a shift—it’s about being a leader, coach, and culture driver. If you’re passionate about hospitality, team development, and creating memorable moments for guests and staff alike, we’d love to welcome you to the Spinato’s family.

Ken and Elaine Spinato opened their first pizzeria after moving from Chicago to Phoenix with their infant daughter Nicole in 1974. Within a year, their son Anthony was born. Over the next 40 years, Spinato's grew through word-of-mouth thanks to our authentic Italian flavors and family atmosphere. Every guest was (and still is) treated like a member of the family, focusing on the guest to provide the food and the ambiance that inspired a family legacy.