General Manager — Leader Shaping Family Experience

Workstream; Tempe (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) with 100% company match up to 4

Health insurance (medical, dental, and

Vision coverage

Job summary

Spinato’s is seeking a General Manager to lead both Front of House and Heart of House teams, ensuring exceptional guest experiences and a culture of kindness and growth.

You will oversee scheduling, hiring, training, payroll, inventory, and cost controls, while living Spinato’s values and coaching others to do the same. This role demands 50–55 hours, weekend coverage, and hands-on leadership in a collaborative, family-oriented environment.

Qualifications

• 3+ years of experience as a restaurant General Manager or 5+ years in Front of House or Back of House management.
• Strong understanding of FOH and BOH operations.
• Proficient in managing P&L statements, labor scheduling, and cost controls.
• Current ServSafe Certification or ability to obtain upon hire.

Responsibilities

• Oversee all FOH and HOH scheduling.
• Lead and participate in hiring and interviewing for all departments.
• Manage inventory, ordering, and receiving.
• Own all training, team development, and performance evaluations.
• Lead staff meetings and ensure communication flows effectively.
• Open and close the restaurant as needed, providing operational support.
• Complete payroll, inventory, VCD, and DSR reports.
• Monitor and improve food, labor, and operational costs.
• Provide direct leadership during service periods, setting the tone for exceptional guest experiences.
• Ensure proper cleaning and sanitation standards are maintained.
• Oversee alcohol compliance and cash handling procedures.
• Handle and resolve guest concerns in alignment with our hospitality standards.
• Ensure office organization and that all essential checklists/forms are printed and available.
• Support all accounting functions, including financial reporting, comps, and voids.

Skills

FOH operations

BOH operations

P&L management

Labor scheduling

ServSafe certification

leadership

communication

Job description

Spinato’s is seeking a General Manager to lead both Front of House and Heart of House teams, ensuring exceptional guest experiences and a culture of kindness and growth.

You will oversee scheduling, hiring, training, payroll, inventory, and cost controls, while living Spinato’s values and coaching others to do the same. This role demands 50–55 hours, weekend coverage, and hands-on leadership in a collaborative, family-oriented environment.