General Manager: Lead Teams, Elevate Guest Experience & Growth

Workstream; Reidsville (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Performance-based bonus

Leadership development

Store-level autonomy

Job summary

Bojangles is seeking a results-driven General Manager for the Reidsville location. Lead a team of shift leaders and crew, ensure top-tier food safety and operations, and drive sales through smart labor and cost controls while delivering exceptional guest experiences.

Demonstrate strong leadership, organizational and communication skills, with a track record in budget management and performance targets. Flexible scheduling including evenings, weekends, and holidays is required.

Qualifications

• 3–5 years of restaurant or food service management experience.
• Proven leadership and team development skills.
• Strong organizational and communication abilities.
• Working knowledge of food safety and sanitation protocols.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Financial acumen with experience managing budgets and achieving performance targets.

Responsibilities

• Recruit, train, and lead a strong, engaged team of shift leaders and crew members.
• Ensure all local, state, and federal food safety regulations are met or exceeded.
• Monitor and manage daily operations, including labor, inventory, food cost, and sales performance.
• Execute marketing initiatives and community engagement strategies to drive brand awareness and guest loyalty.
• Maintain a safe, clean, and welcoming environment for both team members and guests.
• Handle guest concerns professionally and promptly, reinforcing a positive experience.
• Provide consistent coaching, feedback, and performance evaluations to support team growth.
• Foster a culture of accountability, teamwork, and continuous improvement.

Skills

Leadership

Team development

Operations management

Communication

Food safety knowledge

Job description

Bojangles is seeking a results-driven General Manager for the Reidsville location. Lead a team of shift leaders and crew, ensure top-tier food safety and operations, and drive sales through smart labor and cost controls while delivering exceptional guest experiences.

Demonstrate strong leadership, organizational and communication skills, with a track record in budget management and performance targets. Flexible scheduling including evenings, weekends, and holidays is required.