General Manager — Lead Ops, Growth & Guest Experience

Zaxby's; Atlanta (GA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Team environment

Recognition program

Health insurance

401K matching

Paid vacations

Bonus plans

Job summary

Zaxby’s is seeking an experienced General Manager to lead a busy restaurant in Atlanta. You will drive sales, uphold quality, manage staff, and ensure guest satisfaction while upholding Zaxby’s standards.

You’ll oversee scheduling, training, operations, inventory, and financials, coach a diverse team, and grow talent for future leadership. The role demands dedication, flexibility, and a passion for delivering great food and service.

Qualifications

• Proven leadership experience in a fast-paced restaurant environment.
• Ability to coach and develop Team Members, Shift Managers, and Assistant Managers.
• Strong focus on guest experience and meeting quality standards.
• Results-driven with ability to manage sales, profitability, and operations.

Responsibilities

• Drive sales and profitability by leading the team and delivering great product and service.
• Create and post weekly schedules; ensure full staffing with high-quality team members.
• Oversee inventory, purchasing, and food preparation to uphold standards.
• Coach and evaluate staff; mentor future leaders for GM roles.
• Implement local store marketing and guest engagement initiatives.
• Manage finances by reviewing income statements and coordinating with the District Manager.
• Maintain flexible scheduling, including openings, closings, and mid-shifts, to meet operations needs.

Skills

Leadership

Staff development

Guest service

Sales growth

Communication

Flexibility

Job description

Zaxby’s is seeking an experienced General Manager to lead a busy restaurant in Atlanta. You will drive sales, uphold quality, manage staff, and ensure guest satisfaction while upholding Zaxby’s standards.

You’ll oversee scheduling, training, operations, inventory, and financials, coach a diverse team, and grow talent for future leadership. The role demands dedication, flexibility, and a passion for delivering great food and service.