General Manager: Lead Guest Experience & Profit Growth

popeyes; Wheeling (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Leadership development

Bonus opportunities

Competitive pay

PTO

Health benefits

Meal discount

Inclusive culture

Job summary

Popeyes is seeking a General Manager to lead our restaurant operations with a focus on delivering high-quality food, outstanding service, and a safe, clean environment. You will recruit, train, and mentor a strong team while driving profitability and guest satisfaction.

As a GM, you will manage inventory, costs, and staffing, and you’ll foster a positive culture aligned with Popeyes values. This role requires flexibility for nights and weekends and offers leadership growth within a fast-growing

Qualifications

• High school diploma or equivalent is required; a Bachelor's degree is a plus.
• Strong leadership and team-building skills are essential for driving store performance.
• Excellent communication, problem-solving, and decision-making abilities are expected.

Responsibilities

• Lead daily restaurant operations with focus on food quality, guest service, and cleanliness.
• Recruit, hire, train, and develop team members and managers.
• Motivate and coach staff to achieve goals and deliver exceptional guest experiences.
• Oversee inventory, food/labor costs, and financial performance.
• Ensure compliance with health, safety, and sanitation standards.
• Drive sales growth and profitability through local marketing and operations.
• Manage scheduling, payroll, and administrative tasks.
• Foster a positive, inclusive team culture that reflects Popeyes values.

Skills

Leadership

Team-building

Communication

Problem-solving

P&L understanding

Flexibility

Education

High school diploma or equivalent

Bachelor’s degree a plus

Job description

Popeyes is seeking a General Manager to lead our restaurant operations with a focus on delivering high-quality food, outstanding service, and a safe, clean environment. You will recruit, train, and mentor a strong team while driving profitability and guest satisfaction.

As a GM, you will manage inventory, costs, and staffing, and you’ll foster a positive culture aligned with Popeyes values. This role requires flexibility for nights and weekends and offers leadership growth within a fast-growing