General Manager: Lead a Guest-Driven Hospitality Property

Holiday Inn Cincinnati Liberty Way; Wetherington (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employee hotel discounts across Seva/H

Career growth opportunities

Job summary

Seva Hospitality is seeking a General Manager to lead one of its properties. You will be the heart of daily operations, delivering exceptional guest experiences and driving financial performance while fostering a culture of genuine hospitality and accountability.

You will own the P&L, oversee front desk, housekeeping, F&B, maintenance, and sales, and lead a high-performing team. Join a values-driven organization that prioritizes family, intentionality, and care.

Qualifications

• 3–5 years of experience as a General Manager or Assistant General Manager in a branded or independent hotel environment
• Proven track record of managing P&L, driving revenue growth, and maintaining strong guest satisfaction scores
• Strong leadership and team development skills; experience managing departments across a full-service or select-service hotel
• Proficiency with hotel property management systems (PMS); franchise brand experience (IHG, Hilton, Marriott, or similar) preferred
• Flexible, hands-on leadership style with ability to work across shifts and on-call availability
• Excellent communication, organizational, and decision-making skills

Responsibilities

• Lead all aspects of hotel operations, including front desk, housekeeping, food & beverage (where applicable), maintenance, and sales
• Own the property's full P&L, managing revenue, expenses, labor costs, and capital expenditures in alignment with targets
• Recruit, hire, onboard, and develop a high-performing team; foster a culture of accountability, growth, and genuine hospitality
• Drive revenue performance through pricing strategy, occupancy management, and local market awareness
• Ensure full brand compliance and lead the property through quality assurance audits and brand inspections
• Build and maintain positive relationships with guests, local community partners, and key vendors
• Analyze daily, weekly, and monthly performance reports to identify opportunities and address gaps
• Champion safety, cleanliness, and compliance with all local, state, and brand-mandated standards

Skills

Leadership

P&L management

Revenue growth

Guest satisfaction

Communication

Tools

PMS

Brand standards

Job description

Seva Hospitality is seeking a General Manager to lead one of its properties. You will be the heart of daily operations, delivering exceptional guest experiences and driving financial performance while fostering a culture of genuine hospitality and accountability.

You will own the P&L, oversee front desk, housekeeping, F&B, maintenance, and sales, and lead a high-performing team. Join a values-driven organization that prioritizes family, intentionality, and care.