General Manager

Seva Hospitality; Olde West Chester (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employee hotel discounts

Career growth opportunities

Collaborative team culture

Job summary

Seva Hospitality is seeking a General Manager to lead one of our hotel properties in Ohio. You will be the heart of the operation, shaping a thriving team culture, delivering exceptional guest experiences, and driving financial performance.

You will own the property and steer revenue, costs, and capital expenditures while upholding Seva Hospitality’s values of family, intentionality, and care. You’ll manage a multidisciplinary team, ensure brand standards, and build strong relationships with

Qualifications

• 5+ years of GM/AGM experience in a branded or independent hotel environment.
• Proven track record of managing P&L, driving revenue, and maintaining guest satisfaction scores.
• Strong leadership and team development skills across multi-department operations.

Responsibilities

• Lead all hotel operations, including front desk, housekeeping, F&B where applicable, maintenance, and sales.
• Own the property’s full P&L and manage revenue, expenses, labor costs, and capex in line with targets.
• Recruit, hire, onboard, and develop a high-performing team with a culture of accountability and hospitality.
• Drive revenue through pricing strategy, occupancy management, and local market awareness.
• Ensure brand compliance and lead quality audits and brand inspections.
• Build relationships with guests, local partners, and key vendors.
• Analyze performance data to identify opportunities and address gaps proactively.
• Champion safety, cleanliness, and compliance with local/state regulations.

Skills

Leadership

P&L management

Guest satisfaction

Tools

Hotel PMS

Job description

At Seva Hospitality, we design and manage properties built on humble family values and a genuine love for hospitality. Every detail is intentional, every property is unique, and every guest — and team member — is treated like family. We are seeking a General Manager to lead one of our properties. As GM, you are the heart of the operation — responsible for building a thriving team culture, delivering exceptional guest experiences, and driving financial performance. You’ll have the autonomy to shape your property’s identity while operating within Seva Hospitality’s values of family, intentionality, and care. If you’re a hospitality leader who takes ownership and inspires others, we want to meet you.

Pay

$50,000-$70,000 per year

Benefits

• Health, dental, and vision insurance
• Employee hotel discounts across Seva Hospitality and IHG properties
• Career growth opportunities within Seva Hospitality’s expanding portfolio
• Collaborative, guest-focused team culture

Responsibilities

• Lead all aspects of hotel operations, including front desk, housekeeping, food & beverage (where applicable), maintenance, and sales
• Own the property’s full P&L, managing revenue, expenses, labor costs, and capital expenditures in alignment with company targets
• Recruit, hire, onboard, and develop a high-performing team; foster a culture of accountability, growth, and genuine hospitality
• Drive revenue performance through effective pricing strategy, occupancy management, and local market awareness
• Ensure full brand compliance and successfully lead the property through quality assurance audits and brand inspections
• Build and maintain positive relationships with guests, local community partners, and key vendors
• Analyze daily, weekly, and monthly performance reports to identify opportunities and address gaps proactively
• Champion safety, cleanliness, and compliance with all local, state, and brand-mandated standards

Requirements

• 3-5 years of experience as a General Manager or Assistant General Manager in a branded or independent hotel environment
• Proven track record of managing P&L, driving revenue growth, and maintaining strong guest satisfaction scores
• Strong leadership and team development skills; experience managing departments across a full-service or select-service hotel
• Proficiency with hotel property management systems (PMS); franchise brand experience (IHG, Hilton, Marriott, or similar) preferred
• Flexible, hands-on leadership style with the ability to work across shifts as needed and maintain on-call availability
• Excellent communication, organizational, and decision-making skills

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.