General Manager II

Service Experts; Mesa (AZ); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical/Dental/Vision insurance

401(k) with company match

Life insurance

Disability insurance

Training opportunities

Career development

Job summary

Service Experts Heating & Air Conditioning in Mesa, AZ seeks a General Manager to direct the service center and lead all personnel and processes. Location address: 6938 E Parkway Norte, Mesa, AZ 85212. Pay includes salary plus annual bonus opportunity.

Key responsibilities include analyzing operating statements, preparing GM reports, driving profitability, coaching sales staff, ensuring payroll accuracy, and upholding HR standards while developing employees for promotions across the company.

Qualifications

• BS or BA in Business Administration or Operations preferred.
• 5+ years experience in HVAC, Security, Pest Control, or similar customer-service industries.
• Ability to use basic computer applications (databases, spreadsheets, word processing, internet).

Responsibilities

• Analyze operating statements for the center and departments and take action.
• Prepare/review GM reports and take appropriate actions.
• Plan and achieve sales goals; coach sales staff.
• Ensure payroll processes are accurate and on time.
• Adhere to safety guidelines and HR standards; conduct performance appraisals.

Skills

Leadership

Strategic analysis

Sales coaching

Payroll accuracy

Communication

Education

Bachelor's Degree in Business Administration or Operations

Tools

Databases

Spreadsheets

Word Processing

Internet

Job description

Welcome!The General Manager directs and coordinates the total activities of the service center and provides Leadership to all personnel and processes of the center.

Location Address: 6938 E Parkway Norte, Mesa, AZ 85212

Pay: Salary + Annual Bonus Opportunity

Key Responsibilities:

• Analyze the operating statement for both the center and individual departments and take appropriate action.
• Prepare/review the GM report and take appropriate action.
• Analyze determinates of profitability and take appropriate actions to adjust.
• Ensure employee payroll processes are accurate and on time.
• Apply appropriate accounting control principles (for A/R, A/P, payroll, etc.).
• Plan/set/achieve sales goals; utilize multiple processes for generating and responding to sales leads; Coach salespeople.
• Ensure effective customer communications.
• Utilize features and benefits of key products & services to drive the value proposition; profile customer marketing base and future customer niches and maintain customer files.
• Support/practice company Human Resource standards and guidelines; conduct performance appraisals derived from ongoing performance feedback and provide appropriate counsel and discipline for employees.
• Develop employees and seek promotional opportunities for employees on a company-wide basis.
• Utilize established Vendor Programs whenever appropriate.
• Adhere to government safety guidelines and assure proper procedures are in place for handling accidents, fire, and emergency situations.

Desired Skills & Qualifications:

• BS or BA Degree in Business Administration or Operations preferred
• 5+ Years of experience in the HVAC,Security, Pest Control, or similarcustomer service focusedindustries (preferred).
• Ability to utilize basic computer applications (databases, spreadsheets, word processing, and internet).

What Do We Offer You as a Service Experts Employee?

• Competitive Pay, including incentive opportunities for many positions
• Paid Time Off and Company Holiday Pay
• Medical /Dental /Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance, for you and options you can elect for your family
• Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
• World Class Training opportunities through our Experts University
• Career Development opportunities

Minimum Experience: 5+ years

Minimum Education: Bachelor's Degree

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]