General Manager: Hospitality Leader & Guest Experience

Concord Hospitality Brand; Greensboro (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Life insurance

401K with company match

Leadership development

Job summary

Concord Hospitality Brand seeks a General Manager to hire, motivate and lead a winning team, aligning with brand standards and budget guidelines. You will coordinate with owners and the hotel brand, deliver training, and ensure timely operational execution across departments, while maintaining exceptional guest experiences.

The role requires strong leadership, vendor management, and a focus on safety and security procedures in a fast-paced hotel environment.

Qualifications

• Organized, detailed oriented and able to lead a winning team of hospitality professionals.
• Skilled in hiring, mentoring and driving results in a hospitality setting.
• Proficient in sales activities and delivering exceptional customer service.

Responsibilities

• Lead staffing and scheduling across hotel operations.
• Assist in housekeeping and laundry daily.
• Manage vendors and seek cost-effective partnerships.
• Conduct weekly sales prospecting and parking-lot reviews.

Skills

Staffing and Scheduling

Sales Prospecting

Customer Service

Leadership and Mentoring

Multitasking

Microsoft Office

Hospitality Systems

Tools

Microsoft Office

Hospitality Guest Mgmt Systems

Job description

Concord Hospitality Brand seeks a General Manager to hire, motivate and lead a winning team, aligning with brand standards and budget guidelines. You will coordinate with owners and the hotel brand, deliver training, and ensure timely operational execution across departments, while maintaining exceptional guest experiences.

The role requires strong leadership, vendor management, and a focus on safety and security procedures in a fast-paced hotel environment.