General Manager — Hospitality Leader for Guest Experience

WoodSpring Suites Winston-Salem near Hanes Mall; Winston-Salem (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with company match

Tuition Assistance

Discounted hotel stays

Training & Development

Job summary

Concord Hospitality is seeking an experienced General Manager to lead a hotel operations team in Winston-Salem, NC. You will hire, mentor, and guide management, while serving as the liaison between the brand, owners, and Concord.

You will oversee staffing, budgeting, brand standards, and guest satisfaction, building a Great Place to Work for all associates. This role requires proven GM experience in economy extended stay or select-service hotels and a track record of delivering results.

Qualifications

• Proven experience as an Economy Extended Stay General Manager or in select service hotel operations.
• Strong sales and networking skills with a track record of driving financial results.
• Excellent leadership abilities, including hiring, mentoring, and team motivation.
• Organized, detail-oriented, and results-driven.
• Prior GM experience preferred.

Responsibilities

• Hire, mentor, and lead a passionate management team aligned with company values.
• Oversee hotel operations, ensuring brand standards and training are met.
• Manage budgets, supplies, and deadlines to achieve financial targets.
• Represent the hotel in networking with city officials and community stakeholders.
• Drive guest satisfaction scores (GSS) through effective leadership and service excellence.

Skills

Leadership

Sales Skills

Networking

Budgeting

Team Mentoring

Job description

Concord Hospitality is seeking an experienced General Manager to lead a hotel operations team in Winston-Salem, NC. You will hire, mentor, and guide management, while serving as the liaison between the brand, owners, and Concord.

You will oversee staffing, budgeting, brand standards, and guest satisfaction, building a Great Place to Work for all associates. This role requires proven GM experience in economy extended stay or select-service hotels and a track record of delivering results.