Housekeeping Supervisor — Lead & Elevate Guest Experience

Woodspring Suites Winston-Salem Haynes Mall

Winston-Salem (NC)

On-site

USD 42,000 - 56,000

Full time

2 days ago

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Benefits offered by this job

Competitive wages

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with match

Discounted room rates

Training & development

Career advancement

Job summary

Concord Hospitality is hiring a Housekeeping Supervisor in Winston-Salem, NC to lead housekeeping, laundry, and houseperson staff to ensure cleanliness and service at our properties. You will inspect guest rooms and public areas, provide training, and maintain professional standards.

The ideal candidate has proven leadership in hotels or similar settings, exceptional communication, and a passion for hospitality.

Qualifications

Experience leading housekeeping or cleaning teams in hotels or multi-unit properties.
Strong attention to detail and commitment to quality standards.
Excellent communication with guests and colleagues; professional demeanor.

Responsibilities

Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service.
Inspect guest rooms and public areas to verify quality and adherence to hotel standards.
Provide training, guidance, and support to team members to foster success and professional growth.
Communicate effectively with guests, managers, and colleagues in a professional and friendly manner.
Respond promptly to guest requests and resolve issues with courtesy and efficiency.
Maintain accurate records and ensure compliance with safety and sanitation procedures.
Lead by example with professionalism, integrity, and a passion for hospitality.