General Manager, Hospitality Lead

BOJ of WNC, LLC; Spartanburg (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

401(k) matching

Paid training

Job summary

Bojangles in Spartanburg, SC, is seeking a General Manager, Hospitality Lead to oversee daily operations, lead a team, and ensure service excellence. You will handle scheduling, inventory, cash procedures, and local outreach to drive sales and quality standards.

The role emphasizes strong leadership, labor management, and facility upkeep within a fast-paced restaurant environment, offering opportunities for growth and impact in the community.

Qualifications

• Completed training and certification for all restaurant positions.
• Successful completion of Management Training Program.
• Field Exam score of 90% or better.
• Serve Safe certification required.

Responsibilities

• Recruit, develop, and manage a motivated team according to company policies.
• Efficiently schedule managers and crew based on labor guidelines.
• Maintain high standards of employee appearance and conduct.
• Ensure the store's physical facility and equipment are in top condition.
• Manage food and supplies requirements, including inventory control.
• Handle cash, reconciliation, and deposit procedures.
• Participate in local store marketing and community engagement.
• Ensure a safe and secure environment for customers and employees.

Skills

Leadership

Team management

Operational thinking

Labor scheduling

Cash handling

Inventory control

Facilities upkeep

Safety compliance

Education

Manager Training Program

Field Exam 90%+

Serve Safe Certification

Restaurant certifications

Job description

General Manager, Hospitality Lead at Bojangles

• Recruit, develop, and manage a motivated team according to company policies
• Efficiently schedule managers and crew based on labor guidelines
• Maintain high standards of employee appearance and conduct
• Ensure the store's physical facility and equipment are in top condition
• Manage food and supplies requirements, including inventory control
• Handle cash, reconciliation, and deposit procedures
• Participate in local store marketing and community engagement
• Ensure a safe and secure environment for customers and employees

Prerequisites

• Completed training and certification for all restaurant positions
• Successful completion of Management Training Program
• Field Exam passed with a score of 90% or better
• Serve Safe certification

Performance Standards

• Labor Usage: Plus or minus 10 hrs./weekly
• Show Bo Evaluation: Minimum Score of 90
• Drive Thru Window Times: Less than 55 seconds
• Food Variance: 1.5% of sales, or better
• Turnover Rates: Less than 150%
• Kitchen & Dining Supplies: 0.8% of Sales or Better

Physical Requirements

• Occasional lifting of up to 40 pounds
• Extended periods of time spent walking and/or standing

If you are enthusiastic about leading a successful team, this is the perfect opportunity for you. Join us and enjoy a loving and fun work environment where you can grow both personally and professionally!
Location: 1416 John Dodd Rd 326 John Dodd Rd, Spartanburg, SC 29303, USA

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• 401(k) matching
• Paid training