General Manager: Grow a gym, lead a winning team

Planet Fitness; Decherd (TN); Sur place; USD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Competitive Salary & 401K plan

Employee-Linked Incentive Program

Company contribution towards health...

Paid Time Off benefits

Free Black Card membership and fun exs

Résumé du poste

Planet Fitness is seeking a General Manager in Decherd, TN to lead a high-volume gym operation with a focus on member and team member experiences. You will drive membership growth, revenue, and staff development while maintaining top quality service and a clean, welcoming environment.

You will recruit, train, and supervise the team, foster community relationships, and ensure compliance with brand standards, policies, and daily operations for peak performance and customer satisfaction.

Qualifications

• Minimum 2 years of experience managing a team in a high-volume or fast-paced environment.
• Bachelor’s degree or equivalent years of management preferred.
• High School diploma or equivalent required.
• Experience with Microsoft Office (Word and Excel) and general technology.
• Experience in a multi-unit organization a plus.

Responsabilités

• Recruit, lead, manage, communicate, train, and develop an entire staff.
• Support team members and peers to foster personal and professional growth, teamwork, and shared definitions of success.
• Ensure that all issues within the club and online, involving both employees and members, are addressed in an appropriate, respectful, and timely manner.
• Promote a superior customer and club experience by maintaining a clean, friendly, and well-maintained environment for members and team members.
• Ensure self and all employees are well trained on all Ignite Fitness & PFHQ initiatives including the proper tour, info call, cleanliness expectations, handling member concerns, and enrolling more member joins.
• Responsible for club revenue growth and profitability by way of increasing membership and EFT per member, reducing attrition, managing/collecting bad debt, maintain high prospect closing%, and growing retail sales, while motivating the staff to achieve this same goals.
• Must lead our Field marketing and Corporate sales efforts in the communities we serve, by attending local events, meeting business owners/managers to develop partnerships and group memberships, and ultimately growing membership and EFT
• Set, communicate, and track performance across all key operational metrics to ensure we maintain a high level of club performance to achieve our goals
• Ensure and monitor accuracy and compliance with all policies, procedures, standards, inventory, supplies, club documentation, and confidentiality of information as necessary
• Monitor and oversee employee payroll and scheduling, ensuring we remain within our budgeted hours, while keeping the club appropriately staffed
• Responsible for delivering brand excellence through PFHQ & Ignite Fitness brand standard reviews, monthly self-audit inspections, daily cleaning expectations, and administering standard operating procedures for timely maintenance and repair support needs in the club
• To undertake any additionally duties or assignments within the overall scope of this position
• Communicate and implement new initiatives rolled out by Ignite Fitness & PFHQ

Connaissances

Team management

Communication

Customer service

Microsoft Office (Word/Excel)

Formation

Bachelor’s degree or equivalent years of management

High School diploma or equivalent

Outils

Microsoft Office (Word and Excel)

Description du poste

Planet Fitness is seeking a General Manager in Decherd, TN to lead a high-volume gym operation with a focus on member and team member experiences. You will drive membership growth, revenue, and staff development while maintaining top quality service and a clean, welcoming environment.

You will recruit, train, and supervise the team, foster community relationships, and ensure compliance with brand standards, policies, and daily operations for peak performance and customer satisfaction.