General Manager - Georgetown Park

ADP, Inc.; Washington (District of Columbia); On-site; USD 50,000 - 55,000; Full time

Job summary

ADP, Inc. is seeking a General Manager for Georgetown Park in Washington, DC.

This full-time exempt senior management position oversees all facets of the gym location, including staff, sales, and operations, with accountability for dues, revenue, and profit budgets. The role requires a minimum of three years in management, strong leadership and customer service, and a bachelor's degree in business or related field (preferred).

Qualifications

• Three years of related management experience.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, labor management and facilities maintenance.
• Strong sales and customer service skills with proven results.
• Bachelor’s degree in business or related field preferred.

Responsibilities

• Deliver a consistently clean, friendly member and team member experience.
• Lead team to achieve overall gym performance and profitability (P&L).
• Oversee sales processes, gym operations, and staff scheduling.
• Hire, train, and evaluate gym-level staff and sales team responsibilities.
• Ensure high levels of customer service and comply with company initiatives and standards.
• Maintain facilities, supplies, and safety/compliance across the gym.

Skills

Leadership

Sales

Customer service

Team management

Education

Bachelor’s degree in business or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager - Georgetown Park

Full-Time Exempt Senior Management Georgetown Park, Washington, DC, US

2 days ago Requisition ID: 1224

Salary Range: $50,000.00 To $55,000.00 Annually

Overall Scope: The General Manager has overall responsibility for effectively managing all facets of a particular gym location, including but not limited to: hiring, training, development and overall gym execution. Responsible for delivering dues, revenue, and profit budgets while role-modeling the organization’s values and culture.

Major Responsibilities:

• Consistently delivers a clean, crisp, friendly member and team member experience
• In charge of both the top and bottom lines of the P&L
• Lead team to achieve total fitness experience for all members
• Manage all facets of the business to include sales, fitness and gym operations
• Oversee sales process and systems
• Manage, monitor and evaluate the performance of all gym-related managers
• Hire, train and schedule all gym-level staff
• Delegate, monitor, and evaluate specifically assigned responsibilities of sales team
• Provide and maintain the highest level of customer service through personal actions and development of staff
• Facilitate and monitor company-wide initiatives
• Ensure facility is clean and operationally sound
• Plan and promote special events for the gym, monthly, to drive member engagement, using corporate marketing as needed
• Responsible for managing janitorial and office supplies, printing and forms and small equipment
• Responsible for taking walk-in guests to deliver results in dues, meet expectations around personal production
• Ensure compliance throughout the gym

Qualifications & Requirements:

• Three years of related management experience
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, labor management and facilities maintenance.
• Strong sales and customer service skills with proven results
• Bachelor’s degree in business or related field preferred