General Manager (Full Time)- Soho (Flagship)

A.L.C.; New York (NY); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Retirement plan

Employee discounts

Job summary

A leading luxury retailer is seeking a General Manager for their retail store in New York, NY. The successful candidate will lead all store activities, ensuring business objectives are met while providing exceptional customer experiences. Responsibilities include managing sales performance, developing staff, and maintaining visual merchandising standards. The role offers an annual salary ranging from $85,000 to $95,000, plus commission and a comprehensive benefits package.

Qualifications

• Minimum of five years of experience in luxury/contemporary retail management.
• Strong understanding of specialty retail, visual merchandising, and store operations.
• Ability to develop direct reports by identifying strengths and opportunities.

Responsibilities

• Achieve and exceed productivity and sales plan expectations.
• Manage controllable expenses to improve profitability.
• Demonstrate sales leadership through active customer engagement.

Skills

Luxury retail management experience

Sales leadership

Organizational skills

Verbal and written communication

Customer engagement

Tools

Retail point of sales system

Excel

Word

Job description

Summary

As an A.L.C. General Manager in one of our retail stores, you will lead and support all activities to achieve store business objectives. You will become a brand ambassador through gained product knowledge, with a natural passion for styling, and an ability to develop strong relationships. The GM will be an example to direct reports on how to deliver an exceptional customer experience. You will be responsible for the training and development of store associates to cultivate a strong client book and achieve individual sales goals.

Responsibilities

• Achieve and exceed productivity and sales plan expectations
• Improve profitability by managing controllable expenses such as payroll, supplies, and shrinkage
• Strong focus on company KPI goals and identifying strategies to ensure performance standards are met
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement
• Development of Sales Stylists and their ability to retain client relationships through consistent outreach and follow up
• Frequently networking in surrounding neighborhood to build relationships and propose local events
• Train and communicate product knowledge to all associates to ensure that the team is able to speak to each collection’s vision and the product’s quality
• Maintain a high level of visual merchandising and housekeeping standards
• Perform all daily paperwork and other operational tasks
• Implement company policies and procedures
• Other Duties as assigned

Qualifications

• Minimum of five (5) years of experience in luxury/contemporary retail management
• Full understanding of specialty retail, including business development, visual merchandising and store operations
• Basic computer skills in retail point of sales system, excel, and word
• Must be able to lift, carry or move objects weighing up to 20 pounds
• Organizational skills and an eye for detail
• Demonstrate strong verbal and written communication skills
• Ability to grow and develop direct reports by identifying individual strengths and opportunities
• Able to work retail hours, including weekends and holidays

The compensation for this position ranges from $85,000 to $95,000 annually + monthly commission and annual bonus. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, supplemental benefits through AFLAC, a retirement plan various paid time off programs, and employee discount/perks.