General Manager, Armani / Casa - Los Angeles

Giorgio Armani; California; On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

Paid time off

Job summary

Giorgio Armani in California seeks a General Manager to lead a luxury store team, driving sales, delivering exceptional client experiences, and shaping strategic merchandising and client-relations approaches.

The role involves end-to-end store management, labor and budget oversight, and ensuring consistent, profitable operations aligned with the brand. A results-oriented leader with integrity will thrive here.

Qualifications

• Minimum 5+ years of management experience in a high-end related field.
• Strong interpersonal and communications skills both verbal and written.
• Able to speak effectively in interpersonal situations.
• Strong independent work ethic, excellent time management skills, and organizational abilities.
• College degree or equivalent.

Responsibilities

• Meet and/or exceed the sales goals.
• Analyze store sales reports to determine the needs of the business and set business strategies.
• Track, monitor and communicate business results.
• Seek out new ways to increase business.
• Support the development of associate's sales techniques to maximize sales.
• Coordinate with advertising and public relations to support maximum sales.
• Possess an in-depth knowledge of the merchandise.
• Maintain a consistent awareness of the competition.
• Implement and maintain all merchandising directives and insure execution of effective merchandising strategies.
• Build and maintain communication with the buyer.
• Insure deliveries are properly processed in a timely manner.
• Possess continual thorough knowledge of stock levels.
• Monitor inventory to control shrinkage, ticketing, sensors, and proper/organized storage.
• Control store expenses and maintain operating budgets continually striving to reduce costs.
• Recruit, train and develop staff insuring all management positions are filled in a timely fashion with qualified personnel.
• Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, store cash controls, inventory management, inter-store communication and L/P audits
• Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies

Skills

Interpersonal skills

Leadership

Communication skills

Time management

Organization

Education

College degree or equivalent

Tools

Word

Excel

PowerPoint

Lotus Notes

Job description

As the leader of the store, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will align the entire team on driving sales, providing an excellent client experience, building strong talent and ensure the store operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for the brand and knowledge of the luxury/retail business with organizational skills to manage the store will greatly influence the client and associate experience.

As a General Manager you will also provide input on merchandising, marketing, and client relationship strategies. Your presence daily on the sales floor will provide you the opportunity to understand the business on the front line, and you will have the opportunity to use the insights to improve your store’s business. You will help shape and execute store strategies to build trusting relationships with clients and associates, to drive revenue. In addition, you will be accountable for ensuring appropriate communications are cascaded throughout the team.

To succeed in this role, you are willing to lead by example and with integrity, collaborate, be intellectually curious, strategic, lead through ambiguity and change and results oriented. You will be responsible for the end-to-end management of the store and its team, including labour and supply budget.

POSITION OVERVIEW:

The General Manager will be responsible for recruiting, developing, and training a staff that is dedicated to driving the business; to insure smooth operation of store; and to provide a proactive business plan while maintaining peak productivity in all areas.

CORE RESPONSIBILITIES:

• Meet and/or exceed the sales goals
• Analyze store sales reports to determine the needs of the business and set business strategies
• Track, monitor and communicate business results
• Seek out new ways to increase business
• Support the development of associate's sales techniques to maximize sales
• Coordinate with advertising and public relations to support maximum sales
• Possess an in-depth knowledge of the merchandise
• Maintain a consistent awareness of the competition
• Implement and maintain all merchandising directives and insure execution of effective merchandising strategies
• Build and maintain communication with the buyer
• Insure deliveries are properly processed in a timely manner
• Possess continual thorough knowledge of stock levels
• Monitor inventory to control shrinkage, ticketing, sensors, and proper/organized storage
• Control store expenses and maintain operating budgets continually striving to reduce costs
• Recruit, train and develop staff insuring all management positions are filled in a timely fashion with qualified personnel
• Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, store cash controls, inventory management, inter-store communication and L/P audits
• Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies

QUALIFICATIONS:

Minimum 5+ years of management experience in a similar high end related field

Proficient in Word, Excel, Power Point, and Lotus Notes

Strong interpersonal and communications skills both verbal and written

Able to speak effectively in interpersonal situations

Strong independent work ethic, excellent time management skills, and organizational abilities

College degree or equivalent

The appointed candidate will be offered a salary within the range of $120,000 plus the opportunity to participate on a comprehensive benefits package including:

• medical
• dental
• vision
• short and long-term disability
• various paid time off programs
• employee discount/perks
• retirement plans with employer contributions

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Salaries will be negotiated based on relevant skills and experience.