General Manager - Full Time Lead Coach

Coma Coffee Roasters; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid vacation

Employee meal discounts

Career development and advancement

Job summary

Zalat Pizza in Houston is seeking a Restaurant Coach to lead by example, mentor the team, and drive daily operations to ensure excellence in service, food quality, cleanliness, and culture.

This role combines leadership with hands-on operations, including scheduling, training, cost control, and guest satisfaction, with a focus on coaching rather than command. High-volume experience preferred.

Qualifications

• Minimum 2 years in restaurant management in a high-volume environment.
• Strong leadership, coaching, and written/verbal communication skills.
• Must hold or obtain a valid Food Manager Safety Certification.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Must pass a mandatory background check.

Responsibilities

• Lead and coach your team through every shift to meet high standards for safety, cleanliness, speed, and quality.
• Manage scheduling, opening/closing procedures, and company checklists (Jolt, PECs).
• Oversee purchasing, inventory control, and accounting processes for efficiency.
• Maintain facility and equipment to ensure safety and functionality.
• Recruit, train, and develop team members, fostering a positive environment.
• Handle payroll, scheduling, and labor cost management.

Skills

Leadership

Coaching

Communication

Operations management

Education

Food Manager Safety Certification

Tools

Jolt

PECs

Job description

At Zalat Pizza, we don’t just manage—we coach. As a Restaurant Coach, you’ll lead by example, mentor your team, and drive daily operations to ensure excellence in service, food quality, cleanliness, and team culture. Think of this role as a General Manager with a coaching mindset—focused on developing people, hitting performance targets, and running a smooth, high-volume operation.

What You’ll Do

• Lead and coach your team through every shift to deliver Zalat’s high standards for safety, cleanliness, speed, and quality.

• Manage all daily operational responsibilities, including scheduling, opening/closing procedures, and executing company checklists (e.g. Jolt, PECs).

• Oversee purchasing, receiving, inventory control, and accounting processes to ensure operational and financial efficiency.

• Maintain the facility and equipment, ensuring everything is clean, safe, and functional.

• Recruit, train, and develop Zealots (our team members), fostering a positive and productive environment.

• Handle payroll, scheduling, and labor cost management.

• Monitor customer feedback and coach the team to continuously improve service and satisfaction.

• Track and optimize controllable costs to meet profitability goals.

• Uphold all food safety and health standards.

Experience & Requirements

• Minimum 2 years of restaurant management experience in a high-volume environment.

• Strong leadership, coaching, and communication skills (both written and verbal).

• Must hold or obtain a valid Food Manager Safety Certification.

• Ability to work a flexible schedule, including nights, weekends, and holidays.

  • Successful sign-off by a Certified Training Restaurant (CTR)

  • Completion of all Opus training courses

  • Approval from a Zalat Training Coordinator or Director of Training

  • Must pass a mandatory background check.

• Must be available to work high-volume blackout shifts: Halloween (and closest Saturday), Super Bowl Sunday, New Year’s Eve.

Compensation & Benefits

• Competitive salary

• Medical, dental, and vision insurance

• Paid vacation

• Employee meal discounts

• Career development and advancement opportunities

• Hands-on training and support

Expected Hours

• Full-time: 45–50 hours/week

• Typical shifts are 9–12 hours, 5 days/week

Why Zalat?

We’re passionate about pizza and even more passionate about people. At Zalat, we believe great leadership is built on coaching—not just commanding. If you love building teams, leading by example, and creating incredible guest experiences, this is your chance to lead something great.

Zalat Pizza is an Equal Opportunity Employer.

We welcome applicants of all backgrounds and consider qualified candidates regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, marital or veteran status, or criminal history consistent with applicable laws.