General Manager - Full Time Lead Coach

Zalat Pizza Heights; Houston (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical Insurance

Paid Vacation

Meal Discounts

Career Development

Hands-on Training

Job summary

Zalat Pizza is seeking a Restaurant Coach to lead and coach a high-volume team, driving daily operations and guest satisfaction. You will model excellence in safety, cleanliness, and service while building a culture of accountability and learning.

The role emphasizes developing people, meeting performance targets, and maintaining a smooth operation with strong financial awareness. A CTR validation and Opus training completion are valued assets, with opportunities for growth within the brand.

Qualifications

• Minimum 2 years of restaurant management experience in a high-volume environment.
• Strong leadership, coaching, and communication skills (written and verbal).
• Must hold or obtain a valid Food Manager Safety Certification.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Completion of all Opus training courses and CTR sign-off or approval by Training Director.

Responsibilities

• Lead and coach your team through every shift to meet high standards for safety, cleanliness, speed, and quality.
• Manage daily operations: scheduling, opening/closing procedures, and company checklists (e.g. Jolt, PECs).
• Oversee purchasing, receiving, inventory control, and cost accounting processes.
• Maintain the facility and equipment to ensure safety and hygiene.
• Recruit, train, and develop team members, fostering a positive culture.
• Handle payroll, scheduling, and labor cost management.
• Monitor customer feedback and coach the team to improve service.
• Track controllable costs to meet profitability goals.
• Uphold all food safety and health standards.

Skills

Leadership

Coaching

Communication

Food Safety Certification

CTR Certification

Opus Training

Education

Food Manager Safety Certification

CTR Completion

Opus Training Courses

Job description

At Zalat Pizza, we don’t just manage—we coach. As a Restaurant Coach, you’ll lead by example, mentor your team, and drive daily operations to ensure excellence in service, food quality, cleanliness, and team culture. Think of this role as a General Manager with a coaching mindset—focused on developing people, hitting performance targets, and running a smooth, high-volume operation.

What You’ll Do

• Lead and coach your team through every shift to deliver Zalat’s high standards for safety, cleanliness, speed, and quality.

• Manage all daily operational responsibilities, including scheduling, opening/closing procedures, and executing company checklists (e.g. Jolt, PECs).

• Oversee purchasing, receiving, inventory control, and accounting processes to ensure operational and financial efficiency.

• Maintain the facility and equipment, ensuring everything is clean, safe, and functional.

• Recruit, train, and develop Zealots (our team members), fostering a positive and productive environment.

• Handle payroll, scheduling, and labor cost management.

• Monitor customer feedback and coach the team to continuously improve service and satisfaction.

• Track and optimize controllable costs to meet profitability goals.

• Uphold all food safety and health standards.

Experience & Requirements

• Minimum 2 years of restaurant management experience in a high-volume environment.

• Strong leadership, coaching, and communication skills (both written and verbal).

• Must hold or obtain a valid Food Manager Safety Certification.

• Ability to work a flexible schedule, including nights, weekends, and holidays.

  • Successful sign-off by a Certified Training Restaurant (CTR)

  • Completion of all Opus training courses

  • Approval from a Zalat Training Coordinator or Director of Training

  Must pass a mandatory background check.

  Must be available to work high-volume blackout shifts: Halloween (and closest Saturday), Super Bowl Sunday, New Year’s Eve

Compensation & Benefits

• Competitive salary

• Medical, dental, and vision insurance

• Paid vacation

• Employee meal discounts

• Career development and advancement opportunities

• Hands‑on training and support

Expected Hours

• Full‑time: 45–50 hours/week

• Typical shifts are 9–12 hours, 5 days/week

Why Zalat?

We’re passionate about pizza and even more passionate about people. At Zalat, we believe great leadership is built on coaching—not just commanding. If you love building teams, leading by example, and creating incredible guest experiences, this is your chance to lead something great.

Zalat Pizza is an Equal Opportunity Employer.

We welcome applicants of all backgrounds and consider qualified candidates regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, marital or veteran status, or criminal history consistent with applicable laws.