General Manager

Skyline Chili, LLC; Taylor Mill (KY); On-site; USD 60,000 - 80,000; Full time

Job summary

Skyline Chili, LLC in Taylor Mill, KY is seeking a General Manager to lead and develop strong teams in a hospitality-driven environment. You will direct all operational aspects to achieve a positive guest experience, uphold safety, quality, and cleanliness, and drive on-target financial results.

Responsibilities include training and supervising restaurant staff, ensuring policies are followed, maintaining customer service standards, and building productive relationships with guests and corporate

Responsibilities

• Direct the entire operational efforts of the restaurant including safety, service, cleanliness, and financial results.
• Train, develop, and supervise restaurant team members to ensure high performance.
• Enforce company policies, SOPs, and HR guidelines to maintain standards.
• Foster strong relationships with customers and corporate staff to resolve issues and improve operations.

Job description

General Manager Job Description

Are you passionate about hospitality & Guest Service?

Do you like to work in a positive, fun and playful environment where providing a unique and uplifting experience for our Guest is your #1 priority?

Do you have experience leading and developing strong teams?

If you answered yes to these questions Skyline Chili is the place for you!

In 1949 Skyline Chili opened the first restaurant overlooking the skyline of Cincinnati, Ohio. Since then, Skyline Chili’s Coneys, Ways and table-side service have been enjoyed by generations. Skyline is dedicated to bringing friends and families together by providing a people first culture for our Team Members.

As a General Manager (GM) you will be responsible for:

• Directing and administering the entire operational efforts of the restaurant including on-target financial results, safety and security, hospitality, quality, service, and cleanliness.
• Ensure established policies and procedures are followed according to standard operating procedures, human resource policies, and strategic directives.
• Ensures customers are promptly and professionally served according to Company’s guidelines.
• Select, trains, directs, develops, and supervises restaurant team members.

Additional Responsibilities include:

• Restaurant services are efficiently and effectively delivered in accordance with established Company policies and standards.
• Good business relationships exist with customers and their questions and problems are promptly resolved.
• Restaurant personnel are developed and well-trained and efficient, and their activities well-coordinated.
• Required reports and records are accurate and timely.
• Suggestions are provided for improved efficiency or effectiveness in operations.
• Good working relationships exist with restaurant and corporate personnel.
• Restaurant profitability is in line with Company expectations.