General Manager - E-commerce Growth (Remote)

Socket.dev; Missoula (MT); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health care (100% for employee)

401(k) with match & profit sharing

Generous Paid Time Off

Job summary

DFTBA is seeking a data-driven, strategic Good Store General Manager to accelerate revenue growth, optimize operations, and guide brand direction for Good Store. You’ll work closely with co-founders on promotional momentum, vendor relationships, and financial discipline to maximize profitability and charitable impact.

You will lead a high-performing team, oversee product merchandising, inventory, and customer experiences while expanding channels and partnerships to advance the company’s mission.

Qualifications

• Directly ran an e-commerce website or DTC brand with measurable growth results.
• Fluency with e-commerce stack: Shopify, Klaviyo, analytics, paid/organic channels.
• Balance brand storytelling with P&L, forecasting, and vendor management.
• Experience building and leading teams in a fast-moving, digital-first environment.

Responsibilities

• Develop and execute growth strategy to expand revenue, operating profit and LTV.
• Identify and launch new product lines, partnerships, and sales channels.
• Set KPIs and operating rhythms aligning functions around priorities.
• Lead daily operations across merchandising, inventory, content and customer touchpoints.
• Partner with operations and customer service to ensure service levels and customer satisfaction.

Skills

E-commerce growth

Shopify

Klaviyo / email marketing

GA4 analytics

P&L / forecasting

Team leadership

Tools

Shopify

Klaviyo

GA4

Job description

DFTBA is seeking a data-driven, strategic Good Store General Manager to accelerate revenue growth, optimize operations, and guide brand direction for Good Store. You’ll work closely with co-founders on promotional momentum, vendor relationships, and financial discipline to maximize profitability and charitable impact.

You will lead a high-performing team, oversee product merchandising, inventory, and customer experiences while expanding channels and partnerships to advance the company’s mission.