E‑Commerce Growth & Ops Leader

Thinkgood; Long Beach (CA); On-site; USD 95,000 - 135,000; Full time

Job summary

Thinkgood is seeking an E-commerce Manager in Long Beach to lead all aspects of online sales operations, inventory control, and customer experience. You will partner with VP and store leadership to drive revenue, optimize sell-through, and implement growth initiatives across marketplaces and direct channels.

Responsibilities include coaching staff, overseeing listings, pricing, promotions, and data-driven decision making; maintaining SOPs; and ensuring quality standards and seamless

Qualifications

• Bachelor's degree in Business, Retail Management, Ecommerce, Marketing or related field preferred.
• Minimum 3-5 years of leadership experience in ecommerce, retail operations, warehouse operations, or related business environment.
• Two (2) years professional experience in multi-unit locations, teams, or operational functions preferred.
• Experience with online marketplaces and ecommerce platforms is strongly preferred.

Responsibilities

• Lead, supervise, and develop ecommerce staff, listing agents, supervisors, and support personnel.
• Recruit, interview, hire, train, coach, and evaluate team members.
• Conduct performance reviews and provide ongoing coaching, development planning, and corrective action when necessary.
• Create and manage staff schedules, approve timecards, and maintain employee records.
• Foster a culture that promotes teamwork, accountability, innovation, and excellent customer service.
• Direct daily ecommerce operations to achieve sales, profitability, productivity, and growth objectives.
• Oversee listing quality, pricing accuracy, compliance standards, and product presentation across all online marketplaces.
• Develop and implement strategies to increase online sales, improve sell-through rates, and maximize revenue.
• Manage promotions, markdowns, and marketplace-specific selling initiatives.
• Identify and evaluate new opportunities, channels, and technologies to expand ecommerce business growth.
• Maintain relationships with vendors, online marketplaces, third-party listing services, and industry partners.

Skills

Leadership

E-commerce operations

Inventory management

Team development

Data analytics

Budgeting & financial analysis

Education

Bachelor's degree in Business, Retail Management, Ecommerce, Marketing

Tools

Shopify

Amazon

eBay

Microsoft Office Suite

Reporting systems

Job description

Thinkgood is seeking an E-commerce Manager in Long Beach to lead all aspects of online sales operations, inventory control, and customer experience. You will partner with VP and store leadership to drive revenue, optimize sell-through, and implement growth initiatives across marketplaces and direct channels.

Responsibilities include coaching staff, overseeing listings, pricing, promotions, and data-driven decision making; maintaining SOPs; and ensuring quality standards and seamless