General Manager — Drive Guest Experience & Growth

popeyes; Illinois; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Bonus opportunities

Medical benefits

Paid time off

Meal discounts

Leadership development

Inclusive culture

Job summary

Popeyes is seeking a General Manager to lead daily restaurant operations, drive performance, and deliver an exceptional guest experience. You will oversee hiring, coaching, and development while managing inventories and financial results in a fast-paced environment.

The role emphasizes leadership, guest service, and adherence to health and safety standards, with opportunities for advancement within a dynamic, values-driven team culture.

Qualifications

• 3-5 years of restaurant management experience, ideally as a General Manager or Assistant General Manager.
• Strong leadership and team-building skills.
• Excellent communication, problem-solving, and decision-making abilities.
• Financial and business acumen, including understanding of P&L statements.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Lead daily operations of the restaurant, ensuring high standards in food quality, guest service, and cleanliness.
• Recruit, hire, train, and develop top talent for all team positions.
• Motivate and coach team members and managers to achieve goals and deliver an exceptional guest experience.
• Oversee inventory management, food and labor costs, and financial performance.
• Ensure compliance with all health, safety, and sanitation standards.
• Drive sales growth and profitability through operational excellence and local marketing.
• Manage scheduling, payroll, and administrative tasks efficiently.
• Build a positive team culture that reflects Popeyes values.

Skills

Leadership

Team-building

Communication

Problem-solving

P&L understanding

Education

High school diploma

Bachelor’s degree (plus)

Job description

Popeyes is seeking a General Manager to lead daily restaurant operations, drive performance, and deliver an exceptional guest experience. You will oversee hiring, coaching, and development while managing inventories and financial results in a fast-paced environment.

The role emphasizes leadership, guest service, and adherence to health and safety standards, with opportunities for advancement within a dynamic, values-driven team culture.