General Manager - Doors & Service Ops

DH Pace Company; Tucson (AZ); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off and holidays

Employer 401(k) with match

HSA/FSA options

Disability coverage

Employee discounts

Job summary

DH Pace Company in Tucson, AZ is seeking a General Manager to lead a long-standing door business with full P&L responsibility. You will drive budgeting, staff development, customer satisfaction, and financial performance across multiple locations.

The role emphasizes operational leadership, strategic planning, and hands-on problem solving, with a focus on sales growth and service excellence in a demanding market. A degree is preferred and a valid driver's license is required.

Qualifications

• Five+ years of experience leading personnel, projects, sales and customer service with P&L responsibility.
• Experience in commercial manual/automatic doors and hardware is preferred; HVAC or building materials sectors are acceptable.
• Bachelor’s degree preferred.
• Proficient with Windows-based programs and ERP/CRM systems; strong Excel understanding.
• Strong analytical skills to evaluate operational data, processes and financial results.
• Technical aptitude for mechanical systems.
• Valid driver’s license and good driving record required.

Responsibilities

• Achieve financial objectives by preparing annual budgets and controlling expenditures.
• Provide operational and sales process improvements to boost customer satisfaction and profits.
• Assist with scheduling and provide technical troubleshooting support.
• Conduct audits to ensure daily tasks align with policies.
• Use division financial reports and metrics to manage daily operations.
• Hire, train, and develop staff; coach performance and conduct reviews.
• Lead meetings, set performance expectations, and hold staff accountable.

Skills

People management

Operations leadership

Analytical skills

Mechanical systems aptitude

Executive communication

Education

Bachelor's degree

Tools

ERP/CRM systems

Excel

Windows-based programs

Job description

DH Pace Company in Tucson, AZ is seeking a General Manager to lead a long-standing door business with full P&L responsibility. You will drive budgeting, staff development, customer satisfaction, and financial performance across multiple locations.

The role emphasizes operational leadership, strategic planning, and hands-on problem solving, with a focus on sales growth and service excellence in a demanding market. A degree is preferred and a valid driver's license is required.