General Manager - Boutique Hotel Operations Lead

Pineapple Hospitality; Seattle (WA); On-site; USD 120,000 - 210,000; Full time

Benefits offered by this job

Flexible PTO

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Pet insurance

Job summary

Staypineapple in Seattle seeks a General Manager to oversee all hotel operations, drive guest satisfaction, and lead a cohesive team across housekeeping, front desk, engineering and food & beverage.

The ideal candidate has a Bachelor’s degree in Business Management or Hotel Management, 7+ years of varied hotel leadership, knowledge of OSHA and health regulations, strong budgeting, and excellent verbal and written communication.

Qualifications

• Bachelor’s Degree in Business Management, Hotel Management, or equivalent experience.
• Minimum of seven years’ varied management experience in the hotel industry.
• Familiar with OSHA, local Department of Health regulations and relevant current laws governing handling of hazardous substances.
• Demonstrated ability to lead and contribute to a collaborative and diverse team dynamic.
• Ability to devise effective solutions to guest problems in a timely manner in high stress situations.
• Ability to effectively present information and respond to questions from owners, groups of managers, team members and guests.
• Proven ability to develop budgets, manage financials, and analyze the effectiveness of operations.
• Proven operational experience and a comprehensive understanding of the functions of housekeeping, front desk, engineering, and food and beverage departments.
• Ensure that team members adhere to posted work schedules and take required breaks per city and state ordinances.
• Customary and regular exercise of independent judgment and discretionary powers in the day-to-day performance of job duties.
• Excellent verbal and written business communication skills.

Responsibilities

• Monitor the full range of operations and financial performance of the hotel while providing operational guidance to leaders and team members.
• Ensuring financial success of the hotel by managing expenses, controlling labor costs, and assuming overall responsibility for revenue management.
• Conferring with administrative personnel to review activity, operating and sales reports to determine changes in programs and/or operations.
• Facilitating the alliance between central reservations, group sales and property marketing efforts to support effective revenue and yield management principals.
• Accepting responsibly for the health, safety and welfare of hotel guests and team members.
• Responsible for the overall direction, coordination, evaluation, and development of leaders and team members.

Skills

Leadership

Budgeting

Financial analysis

Communication

Regulatory compliance

Problem solving

Staff development

Cross-functional collaboration

Education

Bachelor’s Degree in Business Management or Hotel Management

Job description

Staypineapple in Seattle seeks a General Manager to oversee all hotel operations, drive guest satisfaction, and lead a cohesive team across housekeeping, front desk, engineering and food & beverage.

The ideal candidate has a Bachelor’s degree in Business Management or Hotel Management, 7+ years of varied hotel leadership, knowledge of OSHA and health regulations, strong budgeting, and excellent verbal and written communication.