Housekeeping Supervisor: Lead Guest Experience

Staypineapple; Portland (OR); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Hotel discounts

Food & beverage discounts

Learning & growth opportunities

Special events & celebrations

Medical/dental/vision insurance

401(k)

Job summary

Staypineapple is seeking a Housekeeping Supervisor to lead room and public area attendants, ensuring cleanliness meets Staypineapple standards. You will train staff, supervise on-site operations, and uphold exceptional guest service in a fast-paced, hospitality-focused environment.

The role emphasizes hands-on supervision, staff development, and maintaining high standards of cleanliness across all hotel areas. A strong commitment to teamwork and guest satisfaction is essential.

Qualifications

• High School Diploma or equivalent.
• One year related experience preferred.
• Ability to quickly assess situations and create effective resolutions to problems.
• Passion to provide excellent customer service.
• Proficient at fulfilling requests in a thorough and timely manner.
• Excellent verbal and written business communication skills.

Responsibilities

• Serving as team leads for the housekeeping staff and assigning/reviewing work.
• Overseeing scheduling, inspections of public areas and guest rooms for cleanliness, turnover of checkout rooms, and guest interactions.
• Providing training and guidance on hotel SOPs and departmental standards.

Skills

Customer service

Communication

Teamwork

Problem solving

Attention to detail

Verbal communication

Education

High School Diploma

Job description

Staypineapple is seeking a Housekeeping Supervisor to lead room and public area attendants, ensuring cleanliness meets Staypineapple standards. You will train staff, supervise on-site operations, and uphold exceptional guest service in a fast-paced, hospitality-focused environment.

The role emphasizes hands-on supervision, staff development, and maintaining high standards of cleanliness across all hotel areas. A strong commitment to teamwork and guest satisfaction is essential.