General Manager

Staypineapple; Seattle (WA); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Hotel discounts

Food & Beverage discounts

Learning & growth opportunities

Excellent pay & benefits

Special events & celebrations

Job summary

Staypineapple is seeking a General Manager to lead all hotel operations, drive guest satisfaction, and model a collaborative culture across front desk, housekeeping, F&B, engineering and more. The GM will develop budgets, manage revenue, control costs, and staff development while ensuring compliance with health and safety standards.

Full-time, based in Seattle. The role requires seven years of varied hotel management experience, strong leadership, and a proven ability to optimize performance

Qualifications

• Bachelor’s degree in Business Management, Hotel Management, or equivalent experience.
• Minimum of seven years’ varied management experience in the hotel industry.
• Familiar with OSHA and health regulations and handling hazardous substances.
• Proven ability to lead a collaborative, diverse team and manage budgets.
• Experience in revenue management, guest services, and operations.

Responsibilities

• Monitor operations and financial performance across hotel departments.
• Drive revenue, control labor costs, and ensure financial success.
• Coordinate with admin to review activity, reporting, and program changes.
• Align central reservations, group sales, and marketing for yield management.
• Ensure health, safety and welfare of guests and staff; develop leaders.

Skills

Leadership

Budgeting

Revenue management

Staff development

Regulatory compliance

Guest relations

Communication

Operations management

Education

Bachelor's degree in Business/Hotel Management

Job description

Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.

Who We’re Looking For

GENERAL MANAGER

Our General Manager is responsible for all aspects of the operations of the hotel, providing leadership and strategic planning to all departments to support or service culture, maximize operations and enhance guest satisfaction. We’re looking for someone who will lead the staff by example, foster a strong, cohesive team environment that builds confidence and strong morale, while retaining high retention.

What To Expect

• Monitoring the full range of operations and financial performance of the hotel while providing operational guidance to leaders and team members.
• Ensuring financial success of the hotel by managing expenses, controlling labor costs, and assuming overall responsibility for revenue management.
• Conferring with administrative personnel to review activity, operating and sales reports to determine changes in programs and/or operations.
• Facilitating the alliance between central reservations, group sales and property marketing efforts to support effective revenue and yield management principals.
• Accepting responsibly for the health, safety and welfare of hotel guests and team members.
• Responsible for the overall direction, coordination, evaluation, and development of leaders and team members.

Your Experience And Qualifications

• Bachelor’s Degree in Business Management, Hotel Management, or equivalent experience required
• Minimum of seven years’ varied management experience in the hotel industry
• Familiar with OSHA, local Department of Health regulations and relevant current laws governing handling of hazardous substances
• Demonstrated ability to lead and contribute to a collaborative and diverse team dynamic
• Ability to devise effective solutions to guest problems in a timely manner in high stress situations
• Ability to effectively present information and respond to questions from owners, groups of managers, team members and guests
• Proven ability to develop budgets, manage financials, and analyze the effectiveness of operations
• Proven operational experience and a comprehensive understanding of the functions of housekeeping, front desk, engineering, and food and beverage departments
• Ensure that team members adhere to posted work schedules and take required breaks per city and state ordinances
• Customary and regular exercise of independent judgment and discretionary powers in the day-to-day performance of job duties
• Excellent verbal and written business communication skills

Why us?

As a Growing Company, Staypineapple Offers Plenty Of Opportunities. If You Love Making a Positive Impact On The Lives And Experiences Of Others, Join Our Team. Plus, We Offer

• Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, disability insurance, pet insurance, etc.)
• Hotel discounts
• Food & Beverage discounts
• Learning & growth opportunities
• Special events & celebrations

Pay: $110,000.00 - $125,000.00 per year

Status: Full Time