General Manager - Bakery Ops Leader | Sundays Off + Bonuses

Crumbl; Hamilton (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Sundays Off

Performance-Based Bonuses

Leadership Autonomy

Professional Growth

Comprehensive Benefits

Dynamic Work Environment

Job summary

Crumbl Cookies is seeking a results-driven General Manager to lead one bakery location in Ohio. You will oversee staffing, scheduling, production, inventory management, and customer service, guiding a 15–35 person team to deliver outstanding guest experiences.

Join a fast-growing brand with Sundays off, performance-based bonuses, and opportunities for leadership growth. You’ll manage financial targets and uphold food safety, quality, and a high-energy, rotating-menu environment.

Qualifications

• 1-3 years of management experience in food and beverage, quick-service restaurants, or bakery settings.
• Hands-on leadership with strong communication and organizational abilities.
• Proven ability to hire, train, and develop talent.
• Strong financial management skills with a results-oriented mindset.
• ServeSafe Ohio Manager Level II certification (or ability to obtain).
• Familiarity with scheduling, inventory, and POS systems like WhenIWork, Workstream, and Slack is a plus.

Responsibilities

• Operations Management: Oversee staffing, inventory, scheduling, and front-of-house operations.
• Team Leadership: Hire, train, and lead a service-driven team.
• Financial Oversight: Control labor costs, manage inventory, and achieve financial targets.
• Customer Service: Ensure outstanding guest experiences, exceeding satisfaction metrics.
• Strategic Planning: Implement marketing and operational strategies to drive sales.
• Quality Control: Maintain high standards of food safety, cleanliness, and quality.
• Accountability & Stewardship: Lead with integrity, promoting a culture of responsibility.

Skills

Leadership

Hiring & Training

Financial Management

Communication

Organizational Skills

Education

ServeSafe Ohio Manager Level II certification

Tools

WhenIWork

Workstream

Slack

Job description

Crumbl Cookies is seeking a results-driven General Manager to lead one bakery location in Ohio. You will oversee staffing, scheduling, production, inventory management, and customer service, guiding a 15–35 person team to deliver outstanding guest experiences.

Join a fast-growing brand with Sundays off, performance-based bonuses, and opportunities for leadership growth. You’ll manage financial targets and uphold food safety, quality, and a high-energy, rotating-menu environment.