General Manager, Auto Collision Repair — Lead & Grow

VIVE Collision; Kyserike (NY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Match

Health Savings Account

Paid Time Off

Six paid holidays

Black Friday off

Your Birthday off

I-CAR and OEM training

Leadership development

Employee Assistance Program

Job summary

VIVE Collision in High Falls, NY is seeking a General Manager to lead our collision repair center, drive performance, and deliver exceptional customer experiences.

The role combines leadership, operations, and financial accountability to achieve top results. You will build a high-performing team, manage production, scheduling, and repair planning, and partner with leadership to sustain growth.

Qualifications

• Minimum of 5 years of leadership experience managing a collision repair facility.
• Proven ability to lead, coach, and develop successful teams.
• Strong operational and financial management skills.
• Experience managing production, workflow, cycle time, and shop profitability.
• Strong knowledge of estimating, blueprinting, repair planning, and customer service.

Responsibilities

• Lead the day-to-day operations of the collision repair center.
• Build, coach, develop, and motivate a high-performing team.
• Foster a positive, accountable, and safety-focused work environment.
• Conduct daily production meetings to keep repairs moving efficiently.
• Manage repair plans, production schedules, and technician workflow.
• Dispatch work to maximize productivity and cycle time performance.
• Support estimating and repair planning when needed.
• Monitor financial performance, sales goals, accounts receivable, pending credits, and shop profitability.
• Review and reconcile repair orders while ensuring timely closing of completed work.
• Oversee payroll approval, scheduling, and other people management responsibilities.
• Deliver an exceptional customer experience while maintaining company CSI standards.
• Maintain an organized, clean, and efficient facility.
• Partner with operations leadership and support teams to continuously improve shop performance.

Skills

Leadership

Coaching

Operational Management

Financial Management

Estimating

Customer Service

Team Building

Problem Solving

Communication

Tools

CCC ONE estimating

DRP relationships

Job description

VIVE Collision in High Falls, NY is seeking a General Manager to lead our collision repair center, drive performance, and deliver exceptional customer experiences.

The role combines leadership, operations, and financial accountability to achieve top results. You will build a high-performing team, manage production, scheduling, and repair planning, and partner with leadership to sustain growth.