Collision Center General Manager: Lead & Optimize Operations

ADP, Inc.; High Falls (NY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

HSA

Paid time off

Six holidays

Black Friday

Birthday off

I-CAR training

Leadership development

EAP program

Job summary

VIVE Collision in High Falls, NY is seeking a General Manager to lead the collision repair center's operations and culture. You will drive team performance, budget adherence, and an exceptional customer experience, while ensuring safety and quality across daily workflows.

The role focuses on developing leadership, optimizing production, and delivering results that align with the company’s growth strategy and CSI standards.

Qualifications

• Minimum 5 years of leadership experience in collision repair.
• Proven ability to lead and develop teams.
• Strong operational and financial management skills.
• Experience with production planning and shop profitability.
• Proficiency with CCC ONE is preferred.

Responsibilities

• Lead day-to-day operations of the collision repair center.
• Build and coach a high-performing team.
• Foster a safety-focused work environment.
• Manage production schedules and workflow.
• Oversee repair orders and payroll processes.
• Deliver exceptional customer experience and CSI results.
• Maintain organized, clean facilities.
• Partner with leadership to improve performance.

Skills

Leadership

Operations management

Financial management

Customer service

Team development

Communication

Tools

CCC ONE

Job description

VIVE Collision in High Falls, NY is seeking a General Manager to lead the collision repair center's operations and culture. You will drive team performance, budget adherence, and an exceptional customer experience, while ensuring safety and quality across daily workflows.

The role focuses on developing leadership, optimizing production, and delivering results that align with the company’s growth strategy and CSI standards.