General Manager(08903) - 1183 W Chatham St

SmartRecruiters, Inc.; Cary (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Domino's in Cary, NC is seeking a General Manager to lead a team of delivery drivers and CSRs, ensuring orders are expedited quickly and accurately. You will oversee opening and closing procedures, end-of-night banking, inventory counts, and staffing to meet business needs.

In this role, you will maintain store standards, supervise routing, manage customer service, and drive promotions while upholding Domino's grooming and appearance standards.

Qualifications

• Experience leading a delivery and support team.
• Proven ability to deliver orders quickly and accurately.
• Knowledge of end-of-day deposits and cash handling.
• Experience setting up stores for opening and creating schedules.

Responsibilities

• Lead delivery drivers and CSRs to expedite orders.
• Open and close store operations, including banking and inventory.
• Maintain staffing levels and create employee schedules.
• Monitor grooming, uniforms and store appearance.
• Promote products and promotions to customers.
• Coordinate with other managers to ensure smooth operations.
• Read and interpret P&L ledger.

Skills

Team leadership

Customer service

P&L awareness

Staff scheduling

Tools

Point-of-sale system

Computer-based order entry

Inventory management

Job description

General Manager(08903) - 1183 W Chatham St

• Full-time
• Job Category Org: Store General Manager

Job Duties

• Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
  Foster and project a sense of urgency with each and every order
• Ensure the store is running according to Dominos Operation Evaluation Review standards
• Oversee total store operations
• Communicate with other managers and staff regarding any aspect that impacts business operations
• Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery
• Actively training the GMIT on all aspects of store operations
• Maintain staffing levels that mirror the needs of business at any point of the day
• Creating and maintaining an employee schedule based upon labor needs
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Ensure vehicle used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Domino's standards of orders delivered on time
• Ability to read and understand P&L ledger
• Uphold Domino's standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
• Provide quality customer service to internal and external customers both over the phone and in person
• Ability to speak and write clearly and comprehension of using a computer based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun

All your information will be kept confidential according to EEO guidelines.