General Manager(08940) - 1368 N Main St.

Domino's; Fuquay-Varina (NC); Sur place; USD 45 000 - 60 000; Plein temps

Résumé du poste

Domino's is seeking a General Manager in Fuquay-Varina to oversee store operations and lead a team of delivery drivers and customer service representatives. Responsibilities include ensuring that orders are completed quickly and correctly, managing inventory, and maintaining a high standard of customer service.

The ideal candidate should have leadership skills, a high school diploma, and experience in a management role within the food industry. The role offers full-time employment with a focus on operational efficiency and customer satisfaction.

Qualifications

• Experience in a management role preferably in the food industry.
• Excellent communication skills, both verbal and written.
• Ability to lead a team and manage operations effectively.

Responsabilités

• Lead a team of delivery drivers and customer service representatives.
• Responsible for nightly product inventory count.
• Ensure the store runs according to operational standards.

Connaissances

Leadership

Customer Service

Inventory Management

Operational Standards

Time Management

Formation

High School Diploma or equivalent

Description du poste

General Manager(08940) - 1368 N Main St.

• Full-time
• Job Category Org: Store General Manager

Job Duties

• Lead a team of delivery drivers and CSRs to ensure orders are expedited quickly and correctly
• When closing, responsible for end‑of‑night bank deposits
• When closing, responsible for nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders at opening time
• Foster and project a sense of urgency with each and every order
• Ensure the store is running according to Domino’s Operation Evaluation Review standards
• Oversee total store operations
• Communicate with other managers and staff regarding any aspect that impacts business operations
• Calculate product and ingredient needs for a bi‑weekly commissary and beverage delivery
• Actively train the GMIT on all aspects of store operations
• Maintain staffing levels that mirror the needs of the business at any point in the day
• Create and maintain an employee schedule based on labor needs
• Collect money and signed credit‑card receipts from delivery drivers at the end of their shift
• Resolve disputes and ensure every unhappy customer becomes a returning customer
• Ensure delivery vehicles pass both mechanical and visual inspections
• Assist with routing delivery drivers to maximize service while maintaining Domino’s standard of orders delivered on time
• Read and understand a P&L ledger
• Uphold Domino’s standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross‑training for preparing products and ingredients, closing and opening procedures, operating the pizza oven, and properly boxing products for delivery or carry‑out
• Provide quality customer service to internal and external customers both over the phone and in person
• Speak and write clearly and understand the use of a computer‑based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun

All your information will be kept confidential according to EEO guidelines.