General Manager (08030)

SmartRecruiters, Inc.; Tyler (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

SmartRecruiters, Inc. in Tyler, TX is seeking a Store Manager to lead daily operations, drive results, and uphold food safety and image standards. You will recruit, develop, and retain staff while ensuring top-notch customer service and compliance with safety policies.

The role emphasizes cost controls, inventory management, and team accountability, with a focus on increasing sales and profitability. A valid driver's license and prior management or leadership experience are required.

Qualifications

• Experience in a management role or similar leadership position.
• Strong customer service experience and a focus on guest satisfaction.
• Experience in fast food/quick service environments preferred.
• Valid driver's license is required.
• High School diploma or equivalent is required.
• Ability to lead by example and hold the team accountable.
• Strong problem-solving, decision-making, and conflict-resolution skills.
• Ability to work well in a team toward common goals.
• Experience managing a P&L, food cost, and labor is a plus.
• Strong basic math skills for quick and accurate calculations.
• Excellent verbal and written communication abilities.

Responsibilities

• Manage Store Operations and Drive Results, including cost controls, inventory, food, image standards, cleanliness, and attendance.
• Recruit, develop, and retain staff members to ensure a capable team.
• Oversee Food Safety and Team Member Safety programs.
• Provide best in class customer service and resolve guest concerns.
• Aim to increase sales and profit potential through effective operations.

Skills

Management experience

Customer service

Leadership

Problem solving

Teamwork

Communication skills

Numeracy

P&L familiarity

Food cost control

Education

High School education or equivalent

Job description

Job Description

Responsibilities:

• Manage Store Operations and Drive Results - Including, but not limited to: cost controls, inventory, food, image standards, store cleanliness, attendance & punctuality.
• Recruit, Develop, and Retain staff team members
• Manage Food Safety and Team Member Safety
• Provide Best in Class Customer Service
• Increase Sales and Profit Potential

Qualifications

• Prior experience in a management role or similar experience (required)
• Customer Service experience (required)
• Fast food/quick service restaurant experience (preferred)
• Valid driver's license (required)
• High School education or equivalent
• Ability to lead by example and ensure accountability from a team
• Problem-solving, Decision-making, & Conflict-resolution skills
• Ability to work as a part of a team to achieve a common goal
• Experience managing a P&L, food cost, and labor
• Ability to add, subtract, multiply, and divide accurately and quickly
• Excellent verbal, written, and communication skills