General Manager(07480) - 9825-E Chapel Hill Rd

Domino's

Morrisville (NC)

On-site

USD 50,000 - 65,000

Full time

14 days+

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Job summary

A well-known pizza chain in Morrisville is looking for a Full-time Manager to lead the delivery team and ensure efficient store operations. Responsibilities include managing staff, overseeing daily inventory and bank deposits, and providing exceptional customer service. The ideal candidate should possess strong leadership skills and be comfortable dealing with customer disputes. Compensation ranges from $50,000 to $65,000, with opportunities for career growth in a dynamic environment.

Qualifications

Proven experience in managing a team effectively.
Ability to perform inventory counts accurately.
Strong communication and computer skills.

Responsibilities

Lead delivery drivers and customer service representatives.
Ensure efficient store operations and staffing.
Oversee daily bank deposits and product inventory.
Train new staff on store operations.
Handle customer inquiries and maintain satisfaction.

Skills

Leadership

Customer service

Inventory management

Dispute resolution

Teamwork

Job description

Job Duties

Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly
When closing, responsible for end of the night bank deposits
When closing, responsible for doing a nightly product inventory count
When opening, ensure the store is set up properly and ready to receive orders upon time of open Foster and project a sense of urgency with each and every order
Ensure the store is running according to Dominos Operation Evaluation Review standards
Oversee total store operations
Communicate with other managers and staff regarding any aspect that impacts business operations
Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery
Actively training the GMIT on all aspects of store operations
Maintain staffing levels that mirror the needs of business at any point of the day
Creating and maintaining an employee schedule based upon labor needs
Collect money and signed credit card receipts from delivery drivers at the end of their shift
Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
Ensure vehicle used for delivery passes inspection, both mechanically and visually
Assist with routing delivery drivers to maximize service to customers while maintaining Domino's standards of orders delivered on time
Ability to read and understand P&L ledger
Uphold Domino's standards of grooming, uniform, and appearance
Promote pizza products, specials, and promotions
Receive cross‑training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
Provide quality customer service to internal and external customers both over the phone and in person
Ability to speak and write clearly and comprehension of using a computer based order entry system
Contribute to and promote an atmosphere of teamwork, energy, and fun