General Manager(07490) - 5121 NC Hwy 42 West suite 130B

Domino's; Garner (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A popular pizza delivery chain is looking for a General Manager in Garner, NC. The role requires leading a team of delivery drivers and ensuring efficient store operations. Main responsibilities include managing bank deposits, inventory counts, and fostering a customer-focused environment. Ideal candidates will have strong leadership skills and experience in fast-paced settings. Join the team to promote quality service and maintain operational standards while contributing to a fun work atmosphere.

Qualifications

• Ability to read and understand P&L ledger.
• Comfortable with dispute resolution ensuring customer satisfaction.
• Strong communication skills for interacting with customers and staff.

Responsibilities

• Lead a team of delivery drivers and CSRs to ensure orders are expedited quickly and correctly.
• Oversee total store operations and maintain staff levels based on business needs.
• Ensure compliance with Domino’s operational standards and guidelines.

Job description

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Responsibilities

• Lead a team of delivery drivers and CSR’s to ensure orders are expedited quickly and correctly
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Ensure the store is running according to Domino’s Operation Evaluation Review standards
• Oversee total store operations
• Communicate with other managers and staff regarding any aspect that impacts business operations
• Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery
• Actively training the GMIT on all aspects of store operations
• Maintain staffing levels that mirror the needs of business at any point of the day
• Creating and maintaining an employee schedule based upon labor needs
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Ensure vehicle used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
• Ability to read and understand P&L ledger
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
• Provide quality customer service to internal and external customers both over the phone and in person
• Ability to speak and write clearly and comprehension of using a computer based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun

Seniority level

Not Applicable

Employment type

Full-time

Job function

General Business

Industries

Software Development and IT Services and IT Consulting

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