General Manager

Gala Foods; Village of Freeport (NY); Vor Ort; USD 90.000 - 105.000; Vollzeit

Zusammenfassung

Gala Foods is seeking a seasoned General Manager to oversee the Centereach, NY deli department, directing daily operations, staff performance, and financial results.

The GM will lead service excellence, ensure health and safety standards, manage budgets and inventory, and drive sales growth while coordinating supplier relations. Flexibility for long hours and weekend work is required.

Qualifikationen

• Retail Management Experience- 3–5 years of supervisory experience in a high-volume grocery environment.
• Strong understanding of Profit and Loss, labor cost calculations, budgeting and margins.
• Proficiency with POS systems and inventory tracking tools.
• Inventory control and supply chain logistics knowledge, shrinkage reduction strategies.
• Compliance with local health codes, OSHA guidelines, and labor laws.

Aufgaben

• Daily Operations and Floor Management: oversee opening/closing, store flow, safety, and cleanliness.
• Staff Management and Leadership: recruit, hire, train, supervise, and conduct performance reviews.
• Financial and Business Performance: manage budget, monitor P&L, control expenses, analyze sales data, and meet KPIs.
• Inventory and Supply Chain: oversee stock, ordering, supplier relations, pricing, and merchandising updates.
• Customer Service and Compliance: address inquiries, resolve complaints, ensure compliance with health codes and policies.

Kenntnisse

Leadership

Staff management

Customer service

Budgeting

Analytical thinking

Tools

POS systems

Inventory tracking tools

Jobbeschreibung

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General Manager

Freeport, NY, US

6 days ago Requisition ID: 1010

Salary Range: $90,000.00 To $105,000.00 Annually

About Us:

Gala Foods is a leading retailer committed to providing high-quality products and exceptional customer service. We are currently seeking a dedicated and experienced Deli Department Supervisor to join our team and oversee the operations of our Deli department.

Job Description:

We are seeking a dynamic and experienced General Manager (GM) at our Centereach, New York location. The ideal candidate directs all daily operations, financial performance, staff management, and customer service for a retail location. The ideal candidate will have a strong background retail management, exceptional leadership skills, and a passion for delivering top-notch customer experiences.

Key Responsibilities:

Daily Operations and Floor Management

• Oversee opening and closing procedures and maintain a smooth flow of daily store activities.
• Inspect sales floors, storage areas, and equipment for cleanliness and proper function.
• Enforce store safety, sanitation, and hygiene standards.
• Open flexibility to work long hours (often 50+ hours per week) including early mornings, late nights, weekends, and holidays.
• Ability to remain standing or walking for extended periods and lift up to 50 lbs. if necessary.
• Additional related task/cross-functional support.

Staff Management and Leadership

• Recruit, interview, hire, train, and supervise store employees across all departments.
• Conduct performance reviews, manage scheduling, and review payroll hours to fit labor budgets.
• Mentor team members and promote a positive work environment to reduce turnover

Financial and Business Performance

• Manage the store budget, monitor profit and loss (P&L) statements, and control operational expenses.
• Analyze sales data and track financial records to identify growth opportunities.
• Set and work to exceed sales targets and key performance indicators (KPIs).

Inventory and Supply Chain

• Oversee inventory levels, stock rotation, and product ordering to minimize waste and stockouts.
• Coordinate and build relationships with suppliers, vendors, and distributors.
• Manage pricing updates, promotional displays, and merchandising strategies

Customer Service and Compliance

• Address customer inquiries and resolve escalated complaints or disputes.
• Ensure total compliance with local health codes, labor laws, and corporate safety policies

Qualifications

• Retail Management Experience- Three (3) to Five (5) years of supervisory experience specifically within a high—volume grocery, supermarket environment.
• Strong comprehension of Profit and Loss (P&L), labor cost calculations, budgeting, and margin management.
• Proficiency using Point of Sale (POS) systems and inventory tracking tools.
• Inventory Control- Comprehensive understanding of supply chain logistics, vendor negotiation, and shrinkage (theft/waste) reduction strategies.
• Regulatory Compliance- familiarity with local health codes, OSHA guidelines, food and safety standards, and labor laws.