General Manager

Dunkin' | Mulholland Network; Village of Fort Plain (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth opportunities

Job summary

Dunkin is seeking a General Manager to run daily store operations in Fort Plain, NY, driving profits and ensuring food safety. You’ll oversee Supervisors, set performance goals, and collaborate with the Area Director to optimize efficiency.

The role requires strong leadership, budgeting skills, and a proactive, customer‑oriented approach. You will recruit, hire, train staff, implement growth strategies, and manage major projects and the store’s finances.

Qualifications

• Proven leadership experience managing a team.
• Understanding of budget management and financial monitoring.
• Strong organizational and time management skills.

Responsibilities

• Developing key performance goals and managing staff performance.
• Creating and implementing strategies for business growth.
• Managing recruitment, hiring, and training processes.
• Ensuring departments deliver quality offerings to clients.
• Collaborating with the Area Director to improve efficiency.
• Improving internal processes for higher productivity.
• Overseeing large projects and interpreting performance reports.
• Managing the budget and monitoring financial health of the store.

Skills

Leadership

Budget management

Time management

Conflict resolution

Staff training

Strategic thinking

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees, and we make it a priority to ensure their success.

The goal of theGeneral Manageris to increase profits and ensure the store operates smoothly and is food safe.They oversee all areas within the store, helping Supervisors in those units deliver exceptional performance.

What you will be doing:

• Developing key performance goals and managing the performance ofthestaff
• Creating and implementing strategies for business growth
• Managing the recruitment, hiring, and training processes
• Ensuring that departments or units deliver quality offerings to clients
• Working closely with the Area Director to improve efficiency and performance
• Improving internal processes for better productivity
• Overseeing large projects and interpreting performance reports
• Managing the budget and monitoring the financial health of a location or business unit

What you bring to the table:

• Positive \"Can Do\" Attitude
• Lead by example, \"Role Model\"
• Leadership people look up to
• Good Organization and Time Management
• Understanding of budget management and financial monitoring
• Effective conflict resolution and problem-solving skills

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard