General Manager

Dunkin' | Mulholland Network

Englewood (NJ)

On-site

USD 55,000 - 85,000

Full time

14 days+
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Benefits offered by this job

Competitive wages
PTO
Paid Vacation
Awesome team-oriented environment
Lots of potential for growth

Job summary

Dunkin Franchisee – Mulholland Network is seeking a General Manager to drive store profitability and smooth operations while upholding food safety standards. You will supervise all store areas and support Supervisors to achieve outstanding performance.

Responsibilities include setting performance goals, growing the business, and leading recruitment, training, and quality delivery to customers. Work closely with the Area Director to raise efficiency and results.

Qualifications

  • Proven leadership with ability to motivate teams.
  • Strong organizational and time management skills.
  • Understanding of budget management and financial monitoring.
  • Effective conflict resolution and problem solving.
  • Customer service focus with results orientation.

Responsibilities

  • Develop and track key performance goals for staff.
  • Create and implement strategies for business growth.
  • Recruit, hire, and train team members.
  • Ensure departments deliver quality offerings to clients.
  • Collaborate with Area Director to boost efficiency and performance.
  • Improve internal processes for productivity.
  • Oversee large projects and review performance reports.
  • Manage store budget and monitor financial health.

Skills

Leadership
Budget management
Recruitment & training
Time management
Customer service focus
Decision making

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees, and we make it a priority to ensure their success.

The goal of theGeneral Manageris to increase profits and ensure the store operates smoothly and is food safe. They oversee all areas within the store, helping Supervisors in those units deliver exceptional performance.

What you will be doing:
  • Developing key performance goals and managing the performance ofthestaff
  • Creating and implementing strategies for business growth
  • Managing the recruitment, hiring, and training processes
  • Ensuring that departments or units deliver quality offerings to clients
  • Working closely with the Area Director to improve efficiency and performance
  • Improving internal processes for better productivity
  • Overseeing large projects and interpreting performance reports
  • Managing the budget and monitoring the financial health of a location or business unit
What you bring to the table:
  • Positive "Can Do" Attitude
  • Lead by example, "Role Model."
  • Leadership people look up to
  • Good Organization and Time Management
  • Understanding of budget management and financial monitoring
  • Effective conflict resolution and problem-solving skills

The Restaurant General Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solverwith the ability to build a great team and provide clear, precise directions consistently,

Benefits of working for a Dunkin' franchisee:
  • Competitive wages
  • PTO
  • Paid Vacation
  • Awesome team-oriented environment
  • Lots of potential for growth within the company for those who work hard
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