General Manager

HHM Hotels; Tampa (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Company Match

Travel Discounts

Educational/Professional Development

Job summary

HHM Hotels is seeking a General Manager to lead operations for our Tampa portfolio, driving profitability through strategic revenue management and expense control. You will oversee all property departments and implement service standards to ensure consistent quality across properties.

This role focuses on developing people, optimizing guest experiences, and guiding financial performance while coordinating with regional leadership to support HHM's growth in the market.

Qualifications

• Bachelor’s or Associate degree in Business or Hospitality.
• Prior hotel management experience required.
• Strong leadership and communication skills.

Responsibilities

• Oversee all hotel departments and maintain service standards.
• Develop and execute revenue strategies and cost controls.
• Mentor and develop the management team.
• Ensure guest satisfaction and handle escalated issues.

Skills

Leadership

Guest Experience

Financial Management

Operational Excellence

Team Development

Education

Bachelor's/Associate in Business or Hospitality

Job description

Opportunity: General Manager

HHM Hotels is expanding our footprint in the Tampa market and seeking a General Manager to lead operations for our growing portfolio. This leadership position focuses on maximizing profitability through strategic revenue management and expense control. You will oversee all property departments and implement service standards to ensure consistent operational quality. his position offers the chance to manage complex operations while contributing directly to our regional expansion.

Your Growth Path

Area General Manager - Regional Director of Operations – Vice President of Operations

Your Focus

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It