General Manager

M&K Truck Centers; Romulus (MI); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Performance bonus

ESOP

Medical, Dental, Vision Insurance

401(k) plan

Paid vacation and holidays

Leadership development

Job summary

M&K Truck Centers is seeking a General Manager to lead the Romulus, MI branch. You will oversee Sales, Service, Parts, and Administration, drive revenue, and manage profitability across the operation.

The role requires 5+ years in a dealership leadership role with strong P&L and budget experience, plus exceptional leadership and communication skills. This position is a regular full-time, on-site opportunity with a focus on customer satisfaction and growth.

Qualifications

• 5+ years of leadership experience in a commercial truck dealership, heavy equipment dealership, or related transportation industry.
• Strong knowledge of heavy-duty and medium-duty truck sales, service, parts, and dealership operations.
• Demonstrated success managing budgets, P&L performance, and operational growth.
• Experience leading multiple departments and developing high-performing teams.
• Excellent communication, leadership, and problem-solving skills.

Responsibilities

• Lead all branch operations, including Sales, Service, Parts, and Administration.
• Drive revenue growth, profitability, and achievement of branch goals.
• Manage departmental performance through established KPIs and financial metrics.
• Develop annual business plans, budgets, and strategic growth initiatives.
• Coach, mentor, and develop department managers and leadership staff.
• Ensure exceptional customer service and maintain strong customer relationships.
• Resolve customer concerns and support continuous improvement initiatives.
• Monitor branch financial performance, including profit and loss accountability.
• Ensure compliance with company policies, safety standards, DOT regulations, and industry requirements.
• Identify opportunities for operational improvements and increased efficiency.

Skills

Leadership

Budget Management

P&L Management

Operations Leadership

Customer Service

Education

Bachelor's degree preferred

Tools

Microsoft Office

Dealership DMS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

Regular Full-Time GM/LM Romulus, MI, US

5 days ago Requisition ID: 3081

Salary Range: $150,000.00 To $180,000.00 Annually

M&K Truck Centers is an award-winning commercial vehicle dealer group with over 38 years of industry experience. We are proud to have received numerous accolades, including the 2025 Dealer of the Year for Volvo Trucks in North America and the 2025 Central Region Dealer of the Year for Volvo Trucks in North America, along with several previous awards highlighting our excellence in sales and service.

We are looking for a General Manager to join our growing team.

Are you an experienced dealership leader with a strong background in commercial trucks, sales, service, and parts operations? We are seeking a results-driven General Manager to lead overall branch performance, drive profitability, and develop high-performing teams.

This is an excellent opportunity for a proven leader who thrives in a fast-paced environment and is passionate about operational excellence, customer satisfaction, and business growth.

What You'll Do

• Lead all branch operations, including Sales, Service, Parts, and Administration.
• Drive revenue growth, profitability, and achievement of branch goals.
• Manage departmental performance through established KPIs and financial metrics.
• Develop annual business plans, budgets, and strategic growth initiatives.
• Coach, mentor, and develop department managers and leadership staff.
• Ensure exceptional customer service and maintain strong customer relationships.
• Resolve customer concerns and support continuous improvement initiatives.
• Monitor branch financial performance, including profit and loss accountability.
• Ensure compliance with company policies, safety standards, DOT regulations, and industry requirements.
• Identify opportunities for operational improvements and increased efficiency.

Qualifications

• 5+ years of leadership experience in a commercial truck dealership, heavy equipment dealership, or related transportation industry.
• Strong knowledge of heavy-duty and medium-duty truck sales, service, parts, and dealership operations.
• Demonstrated success managing budgets, P&L performance, and operational growth.
• Experience leading multiple departments and developing high-performing teams.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency with Microsoft Office and dealership management systems.
• Bachelor's degree preferred but not required.

Preferred Experience

• Fixed operations management
• Sales management and business development
• Financial planning and budgeting
• Customer relationship management

What We Offer:

• Performance-based bonus opportunity
• Employee Stock Ownership Plan (ESOP)
• Medical, Dental, and Vision Insurance
• 401(k) with company benefits
• Paid vacation and holidays
• Ongoing leadership development and training
• Opportunity to lead an established and growing operation